Strategic Solutions Manager

OnTrac
$104,000 - $157,000Remote

About The Position

OnTrac is hiring a Strategic Solutions Manager! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. Location: Remote - This position may be performed remotely in states where the company is authorized to employ individuals. Compensation: The expected starting base pay range for this position is $104,000 - $131,000, with full potential base salary range over a successful candidate’s tenure in the position of $104,000 - $157,000. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 5–7 years in outbound demand generation, ABM, or multi-channel B2B marketing
  • Proven hands-on experience designing and executing innovative marketing programs leveraging frontier technologies, including ABM platforms (Demandbase), marketing automation tools (Salesforce Account Engagement), and personalization engines (Optimizely).
  • Demonstrated use of marketing AI tools for personalization and optimization
  • Proven success managing budgets, agencies, and campaign operations
  • Strong analytical skills and ability to interpret campaign performance data
  • Ability to travel as needed for client meetings, trade shows, and industry events

Nice To Haves

  • You identify strategic opportunities beyond the original customer scope, helping expand enterprise relationships and increase share of wallet.
  • You translate complex supply chain, technology, and operational challenges into clear recommendations that drive customer cost savings and performance improvements.
  • You communicate effectively with enterprise customers and senior leaders, presenting business cases, solution options, and strategic recommendations with clarity.
  • You collaborate across Product, Technology, Sales, Operations, Revenue Management, and Customer Experience to move complex solutions from concept to execution.
  • You build repeatable consulting frameworks and innovation practices that influence product roadmaps, technology enhancements, and long-term commercial growth.

Responsibilities

  • Lead enterprise supply chain discovery: Facilitate strategic discovery sessions, map current-state and future-state supply chains, and identify opportunities to reduce cost, improve service, simplify operations, and increase customer value.
  • Develop quantified solution recommendations: Build customer-specific business cases, ROI analyses, financial models, whitepapers, and PowerPoint proposals that communicate operational improvements and financial benefits.
  • Design network and distribution strategies: Evaluate customer distribution networks against OnTrac’s network and recommend fulfillment locations, injection strategies, transportation flows, facility placement, regional distribution models, and cross-dock opportunities.
  • Enable technology and integration solutions: Translate business needs into functional requirements, identify integration/reporting/workflow gaps, and recommend automation or technology enhancements that improve scalability and customer experience.
  • Influence product and capability strategy: Identify recurring customer needs, operational gaps, and technology opportunities; partner with Product, Technology, and senior leadership to prioritize investments and inform future roadmaps.
  • Engineer future-state processes: Design operational workflows, eliminate process inefficiencies, identify automation opportunities, and prepare executive-ready process maps, solution documentation, and business cases.
  • Coordinate cross-functional solution development: Work across Sales, Operations, Technology, Revenue Management, Customer Experience, and Implementation to ensure solutions are feasible, commercially aligned, and ready for execution.
  • Drive innovation and scalable frameworks: Research emerging supply chain technologies, leverage AI to improve analysis and documentation, and develop repeatable consulting methodologies and solution frameworks.

Benefits

  • Medical, dental, and vision insurance
  • Life and short- and long-term disability coverage
  • 401(k) retirement savings plan with company match
  • Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
  • Two (2) floating holidays per year
  • Paid sick leave
  • Six (6) paid company holidays
  • Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
  • Additional wellness and employee assistance programs
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