Strategic Sales Director Technology

Hellmann Worldwide Logistics•Los Angeles, CA

1d•$190,000 - $200,000•Hybrid

About The Position

The Strategic Sales Director Technology acquires new businesses of high complexity and expands existing customer relationships into new countries within the Americas Region with strategically important medium and large customers. Will also represent the entire range of BU products. We are looking for a candidate with a technology logistics background.

Requirements

Bachelor’s Degree in Business Management, Logistics/Supply Chain, or related field or equivalent combination of education and work experience will be considered in lieu of educational requirement
Minimum 5 year of working experience in a similar role in Technology
Relevant work experience in a customer facing role, prior track record of achievement significant accountability
Background in Technology Logistics/ Operations/ Supply Chain/ Freight Forwarding
Experience & knowledge in Technology products
Understands customer supply chains and networks
Has comprehensive understanding of freight forwarding and logistics processes
Has thorough knowledge of Hellmann products and services offering and is able to articulate them professionally
Has in-depth understanding of markets, industries, and competitors (including methods on how to do market research) and is able to identify best practice in our industry
Has clear understanding of all elements of the strategic sales process

Responsibilities

Expand relationships with strategically important medium and large customers from our global and regional customer base, creating new opportunities which will impact other country within the Americas region, wherein the customer regional HQ is based in USA
Develop new business opportunities that would have direct effect for Hellmann countries within Americas (including customers that are HQ in key countries and opportunities would involve cross country selling)
Handle large opportunities (at country level) in smaller countries where country management may require additional sales expertise to gain the opportunity
Prospect new accounts within the region via lead generation, telemarketing, direct mail, personal solicitation etc.
Apply the methods of Hellmann Sales Process: Single Sales Principle: Proactively identifies, clarifies, and validates customer compelling needs, delivers credible solutions, offer perceived value
Deliver personal sales plan in CRM and Corporate Planner on time and against budget (monthly) as agreed with the leadership
Maintains effective customer records as prescribed within our CRM system
Prepares customer quotations, presents proposals, and closes business
Establish Service Level Agreements and Standard Operating Procedures with the assigned customers
Proactively leads a joint customer planning process that develops mutual performance objectives, financial target and critical milestones (KPIs) for a 1–3-year period
Support in new customers’ implementation by directing company implementation resources and by managing customers’ expectations
Collaborates with all internal and external stakeholders to ensure profitable business and achieve targets
Creates new sales leads within the Hellmann network and follows up on generated leads
Provides continuous process improvement feedback to internal stakeholders
Works closely with the Opportunity Management Team (OMT) on RFQ’s of their customers
Owns the customer complaint process and ensures successful implementation of solutions including lessons learned
Acts within our Hellmann business code of conduct
Achieves assigned sales goals in assigned key accounts (GP, Volume Target as assigned)
Meets assigned expectations for growth and profitability of their customers
Completes customers plans that meet company standards
Guides the Opportunity Management Team (OMT) to deliver customer RFQ’s responses based on their customers compelling needs
Live and deliver the Hellmann brand promise by building and maintaining lasting relationships with customers
Achieves a defined level of qualification within our sales development program
Perform other duties as assigned