Strategic Sales Data Specialist

Insperity • Kingwood, TX

8d

About The Position

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com. Why Insperity? Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community. Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training. Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work. SUMMARY This position is responsible for working with assigned sales team members to provide comprehensive communication and support to existing client base, prospects, referrals, Centers of Influence (COIs), and internal partners. Manages and facilitates communication for data collection, reviews, and analyzes prospective and/or existing client data that is submitted to Middle Market Sales. Must maintain knowledge of Insperity’s product and service offerings as well as internal departments and processes to provide guidance and support to assigned sales team members.

Responsibilities

• Acts as a resource and main point of contact for data collection for MidMarket Sales and clients throughout the sales process.
• Responds to prospect and client inquiries, ensuring they receive timely responses and involve or refer issues to internal departments and team members as needed.
• Works with appropriate team members to coordinate timing of data collection and proposal deadlines.
• Prepares clear, concise and accurate information to prospective and/or existing clients to assist with gathering of data and remaining items needed for proposal.
• Facilitates data collection calls to review data needed for a proposal and answer any questions relating to the process.
• Assists with reviewing customer data to ensure accurate information is collected.
• Assists with identifying and evaluating trends in data and makes recommendations based on data analysis.
• Creates, maintains and delivers reports to track data collection activity.
• Works closely with business units within Middle Market Sales and other internal departments to gain understanding of what client data is needed, while utilizing best judgement to prioritize time-sensitive matters.
• Partners with Pricing and Cost Analysis regarding needs for pricing and understanding risk exposure.
• Assists the implementation of new initiatives and reports that affects Middle Market Sales Support.
• Maintains professional, positive, and timely communications with prospects, referrals, COIs, current clients, sales team members, and corporate staff.
• Attends training sessions to stay current on Insperity products and services, sales processes, benefits, data requirements, and guidelines for submission/approvals.
• Communicates important information, policies, and procedures to the sales team members.
• Handles a variety of sensitive situations and confidential material with appropriate discretion, and problem-solves on own initiative, advising the sales team members of action taken.
• Works to improve experience and satisfaction for both prospective and existing clients, as well as internal partners.
• Participates in process documentation and resource maintenance, while following best practices and providing recommendations for improving and streamlining processes to help improve the data collection process
• Fosters teamwork and maintains a customer focus through positive communication and a strong desire to meet the needs of the business customer.
• Works with the team to maintain the highest levels of customer service, quality, and productivity.
• Assists other projects as assigned by management.
• Assists with the Client Account Management (CAM) process as needed.

Benefits

• Flexibility: Over 80% of Insperity’s jobs have flexibility.
• Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
• Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees