Strategic Resource Manager

Hub International Insurance•Culver City, CA

1d•Hybrid

About The Position

The Strategic Resource Manager (SRM) plays a vital role in the growth and development of our sales culture in the Los Angeles / Orange County (LAOC) region of HUB International. The SRM reports to the Lead SRM. Additionally, the SRM works hand in hand with the sales enablement team located at HUB corporate headquarters in Chicago to deliver ongoing sales initiatives, product roll outs and ongoing training. The SRM promotes HUB International's creative and administrative marketing solutions to help generate new business and increase client retention. The SRM is responsible for educating the internal HUB team as well as clients on the tools & resources that we have to offer, while finding innovative ways to showcase our unique capabilities.

Requirements

3-5 of relevant job experience
Previous experience working in a position focused in sales or marketing
Ability to work in a team environment that is cross-functional
Professional, credible and detail oriented with a high sense of urgency
Comfortable working in a fast-paced setting, with proven ability to take initiative
Proven organizational skills (master of multi-tasking) with an inherent sense of urgency
Sales support mentality/desire to win/ability to understand numbers and communicate them effectively
Be a persistent, creative problem solver
Competent and comfortable with technology
Ability to effectively present information in easy to digest formats to team leadership and sales teams
Understand business needs and know how to create the processes and tools to manage them.
Creative critical thinker and problem solver, breaking complex issues into simple solutions
Demonstrated oral and written communication skills with the ability to effectively interact with customers, sales teams, and technical resources
Experience working in customer service or position focused in customer relationship skills
Demonstrated computer proficiency with Microsoft Office Suite products
Advanced Excel Skills including V-Lookups, Macros, Power Query suggested
Experience with managing or utilizing client relationship management (CRM) software; Dynamics 365; PowerBi; PowerAutomate; Excel; and PowerPoint
2-5 years of relevant experience

Nice To Haves

Bachelor’s degree from an accredited university preferred
Bachelor's degree (4-year degree)

Responsibilities

Manages development of lead lists, request for proposals (RFPs), presentations, benchmarking reports, sell sheets and any additional sales or marketing collateral on an as need basis
Work with SRMs regarding data needed for acquisition onboarding efforts and data imports to our CRM system
Administrator of SRM/Sales tools & resources
Management of training for internal team / external clients
Responsible for any upgrades / changes in tools and will relay information/host trainings on these to the greater group
Reporting
Troubleshooting
Tracking Utilization of Products
Serves as a general problem solver and navigator for employees looking for HUB resources
Support corporate Marketing & Communications as well as the Regional Marketing Team in the creation of and execution of advertisements, microsites, email blasts, etc.
Become the subject matter expert of Amplify (internal social media tool) and offer trainings and support for team on product
Execute needs via Workfront as needed
Support Producers in growing their social media presence via LinkedIn / Twitter
Create presentations, ads, flyers, sales sheets, placemats, event invites, event registrations, landing pages, etc. as needed
Manages Hub LAOC participation at tradeshows, conferences, on-site client events (i.e. open enrollment events), etc.
Support all technology tools and resources
Manage the onboarding/access to tools
Serves as the main point of contact for needs / training for the HUB intranet system (Seismic) assisting with navigation and training of site to HUB employees in the LA/OC region
Test and/or vet new technologies and applications to support sales enablement & SRM team