Strategic Resource Manager

HUB International•Culver City, CA

1d•Hybrid

About The Position

The Strategic Resource Manager (SRM) is a crucial role for the growth and development of the sales culture in the Los Angeles / Orange County (LAOC) region of HUB International. This position reports to the Lead SRM and collaborates with the sales enablement team at HUB corporate headquarters in Chicago to implement sales initiatives, product rollouts, and ongoing training. The SRM is responsible for promoting HUB International's creative and administrative marketing solutions to drive new business and improve client retention. Key aspects of the role include educating internal HUB teams and clients on available tools and resources, and identifying innovative methods to highlight the company's unique capabilities.

Requirements

Bachelor’s degree from an accredited university
2-5 years of relevant experience
Previous experience working in a position focused in sales or marketing
Ability to work in a team environment that is cross-functional
Professional, credible and detail oriented with a high sense of urgency
Comfortable working in a fast-paced setting, with proven ability to take initiative
Proven organizational skills (master of multi-tasking) with an inherent sense of urgency
Sales support mentality/desire to win/ability to understand numbers and communicate them effectively
Be a persistent, creative problem solver
Competent and comfortable with technology
Ability to effectively present information in easy to digest formats to team leadership and sales teams
Understand business needs and know how to create the processes and tools to manage them
Creative critical thinker and problem solver, breaking complex issues into simple solutions
Demonstrated oral and written communication skills with the ability to effectively interact with customers, sales teams, and technical resources
Experience working in customer service or position focused in customer relationship skills
Demonstrated computer proficiency with Microsoft Office Suite products
Experience with managing or utilizing client relationship management (CRM) software; Dynamics 365; PowerBi; PowerAutomate; Excel; and PowerPoint

Nice To Haves

Advanced Excel Skills including V-Lookups, Macros, Power Query

Responsibilities

Collaborate with others to achieve goals.
Support the Sales Enablement team in overall initiatives.
Establish and maintain positive internal and external working relationships to achieve regional and organizational goals.
Manage the development of lead lists, request for proposals (RFPs), presentations, benchmarking reports, sell sheets, and other sales/marketing collateral as needed.
Work with SRMs regarding data needed for acquisition onboarding efforts and data imports to the CRM system.
Administer SRM/Sales tools and resources, including adding/deleting users.
Manage and provide training for internal teams and external clients on tools and resources.
Be responsible for any upgrades/changes in tools, relaying information, and hosting trainings.
Perform reporting, troubleshooting, and tracking utilization of products.
Serve as a general problem solver and navigator for employees seeking HUB resources.
Act as a subject matter expert for all sales & marketing related tools and resources provided by HUB.
Support corporate Marketing & Communications and the Regional Marketing Team in the creation and execution of advertisements, microsites, and email blasts.
Become the subject matter expert of Amplify (internal social media tool) and offer trainings and support.
Execute needs via Workfront as needed.
Support Producers in growing their social media presence via LinkedIn / Twitter.
Create presentations, ads, flyers, sales sheets, placemats, event invites, event registrations, and landing pages as needed.
Manage Hub LAOC participation at tradeshows, conferences, and on-site client events.
Become a subject matter expert of the HUB Customer Relationship Management (CRM) software database management tool (CORE).
Support all technology tools and resources, including managing onboarding/access to tools.
Serve as the main point of contact for needs / training for the HUB intranet system (Seismic), assisting with navigation and training.
Test and/or vet new technologies and applications to support sales enablement & SRM team.