Resource Manager

Red Antler

About The Position

Welcome to Fat Earth Media — a creative performance marketing agency focused on strategically scaling brands. We believe we have the ability to affect real change, and that a positive attitude paired with an all-in mentality is the only way to work. We’re a fast-growing team of experts who care deeply about what we do and are constantly pushing to improve — in our work, our systems, and ourselves. We are looking for a Resource Manager who will own how work flows through our business. This is not a passive, spreadsheet-updating role, this is a high-ownership, high-impact position at the center of our operations. You will be responsible for ensuring our Client Delivery Teams are operating at peak efficiency — balancing workloads, solving bottlenecks in real time, and proactively planning for what’s coming next. You will sit at the intersection of Client Delivery, Project Management, Sales, and Finance, with a 360° view of team capacity, utilization, and business demand. Success in this role means closing every loop, making tough calls when needed, and confidently navigating competing priorities across stakeholders.

Requirements

7+ years of experience in resource management, operations, or project management within a creative, marketing, or agency environment
Strong understanding of creative production workflows and performance marketing environments
Experience managing capacity planning and utilization tracking
Proven experience working with freelancers (sourcing, negotiating, managing)
Ability to interpret data and translate it into actionable insights
Experience working cross-functionally with PMs, creative teams, and leadership
A highly organized, systems-minded operator who thrives in fast-paced environments
Comfortable with ambiguity, shifting priorities, and real-time problem solving
A strong communicator who can manage up, across, and down
Confident in navigating conflict and making tough prioritization calls
Detail-oriented, but not afraid to zoom out and think strategically
Someone who takes full ownership

Responsibilities

With an emphasis on our Creative Division, you will own daily and weekly resourcing across all client delivery to minimize bottlenecks and reduce inconsistencies across workloads
Partner closely with Project Managers to solve real-time and forward-looking staffing needs
Allocate resources across projects based on priority, timelines, and team capacity
Continuously evaluate team utilization and rebalance workloads as needed
Maintain and evolve the capacity planning model to accurately reflect team bandwidth
Flight work across timelines to forecast over/underutilization by role
Partner with Sales to understand pipeline velocity and recommend realistic project kickoff timing
Provide forward-looking insights on when additional support (freelance or full-time) is required
Own the freelance ecosystem end-to-end: sourcing, vetting, negotiating, onboarding, and managing freelancers
Build and maintain a high-quality freelance bench aligned to our needs
Partner with Finance and HR on freelance budgets, contracts, and onboarding processes
Own and maintain our internal capacity/utilization tracker
Ensure Finance has clear, up-to-date visibility into team utilization and resourcing
Lead weekly reporting on utilization, bandwidth, and resourcing risks
Translate data into clear recommendations and actions
Work closely with Project Management, Creative, Sales, and Leadership to align resourcing with business priorities
Act as a key decision-maker in prioritization conversations across clients and internal initiatives
Navigate tradeoffs and resolve conflicts between competing needs