Strategic Relationship Executive

MillerKnoll•Dallas, TX

10d

About The Position

The Strategic Relationship Executive wins preference and product specification by developing working relationships with key influencers in real estate, project management, design firms, and related communities. The role develops and executes business plans that increase preference, specification, and closed MillerKnoll sales. It educates influencers about MillerKnoll products and how they address customer business needs, serves as the primary market contact for these communities, and builds credibility and visibility for MillerKnoll among design professionals. The position influences product-selection criteria, responds to technical questions about product applications, and coordinates with internal teams such as Marketing and Customer Care to support the design community. It also develops performance-measurement processes, directs implementation of pilot programs supporting architecture and design, maintains Salesforce information for monthly sales forecasts, and participates in client visits as needed.

Requirements

3+ years of interior design or equivalent experience, combined with 2+ years of direct selling experience.
Demonstrated willingness to learn selling skills, including account penetration, strategic selling, conceptual selling, issues-based selling, consultative selling, negotiation, and closing contracts, and ability to develop and cultivate business opportunities.
Proven ability to network and build relationships with key A&D, real estate, project management, and design influencers.
Strong organizational and problem-solving skills, with ability to collaborate and negotiate.
Innovative, self-starting, and self-confident; able to represent MillerKnoll professionally and ethically and earn the confidence of a diverse group of critical customers.
Ability to work in a fast-paced, changing environment at all levels of the organization.
Proven success building long-term customer or partner relationships and establishing relationships with senior decision-makers.
Thorough knowledge of MillerKnoll products, services, and culture, and ability to distinguish them from competitors.
Ability to travel and perform other job duties as needed.

Nice To Haves

Bachelor’s degree in Marketing, Business Administration, or a related field preferred.

Responsibilities

Develop and execute business plans for key influencer communities, including architects, designers, project managers, and developers, to increase preference, specifications, and closed sales.
Educate influencer communities about MillerKnoll products and their ability to meet customer business needs and requirements.
Serve as the market’s key point of contact for these communities and develop and nurture relationships.
Build MillerKnoll’s credibility, visibility, and appeal among design professionals.
Influence firms’ product-selection criteria and respond to technical questions about product applications.
Build relationships across internal MillerKnoll teams to coordinate support for the design community, including from Marketing and Customer Care.
Develop processes to measure performance against the business plan and direct implementation of pilot programs supporting A&D.
Maintain Salesforce (CRM) information so sales leadership can communicate monthly forecasts of expected sales volume by account and product line.
Participate in client visits as needed to enhance the customer experience.
Travel and perform other job duties as needed.