STRATEGIC PROJECTS MANAGER

CHILDRENS HOME SOCIETY OF NORTH CAROLINA INC•Greensboro, NC

About The Position

The Strategic Projects Manager (SPM) leads and coordinates high-priority, cross-functional initiatives that advance the organization's mission and strategic objectives. Working closely with executive leadership and departmental leaders, the SPM plans, implements, and evaluates enterprise projects to enhance service delivery, operational effectiveness, compliance, and organizational performance. The position drives project execution, fosters collaboration across stakeholders, manages timelines and resources, and monitors progress and outcomes to translate strategic priorities into measurable results and lasting mission impact. The position is salary-exempt and requires working the standard scheduled week, with flexible hours, some evening and weekend work, and frequent domestic travel for business. If working remotely, the employee must be available by telephone and email during specified hours.

Requirements

Bachelor's degree in Business Administration, Public Administration, Nonprofit Management, Human Services, Social Work, Organizational Leadership, or a related field.
Five to seven years of progressively responsible experience leading complex projects, strategic initiatives, process improvement efforts, or organizational change initiatives.
Demonstrated experience with goal setting, budget/fiscal management, evaluating staff, selecting team members, and working across multiple disciplines.
Demonstrated proficiency in project management, including project planning, scheduling, resource management, risk assessment, and outcome measurement.
Ability to lead complex cross-functional projects involving multiple stakeholders and competing priorities.
Capacity to collaborate effectively with cross-functional teams.
General proficiency with Microsoft Office Suite, including advanced skills in Excel, PowerPoint, Teams, and project management software.
Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities, including interpreting data, identifying trends, and making informed recommendations.
Working knowledge of change-management principles and organizational effectiveness practices.
Sound judgment in decision-making and consulting with principals about day-to-day challenges.
Ability to work independently while managing multiple deadlines in a fast-paced environment.
Ability to travel domestically on behalf of CHS.
Ability to work unusual hours and weekends when needed.
Valid state-issued driver’s license, adequate auto insurance, and access to an operating vehicle for CHSNC business.

Nice To Haves

PMP, Lean Six Sigma, Change Management, or related project management certification.
Experience in a nonprofit, healthcare, education, human services, or child welfare environment.

Responsibilities

Lead and manage strategic, operational, and mission-critical projects from initiation through completion.
Develop project charters, work plans, timelines, budgets, milestones, and success metrics.
Coordinate cross-functional teams across programs, finance, human resources, information technology, compliance, and administrative functions.
Monitor project performance and provide regular status reports to executive leadership.
Facilitate project meetings, work groups, and stakeholder communications.
Identify project risks, barriers, and dependencies and develop mitigation strategies.
Support implementation of strategic plan initiatives and organizational priorities.
Analyze business processes and recommend improvements to increase efficiency, effectiveness, and service quality.
Develop dashboards, reports, and presentations to communicate project progress and outcomes.
Coordinate organizational change management efforts, including communication, training, and stakeholder engagement.
Promote a culture of continuous improvement, accountability, and collaboration across the organization.
Serve as an active and collaborative member of the Agency Leadership Team.
Contribute to a positive, engaging work environment.
Display sensitivity to the service population’s cultural and socioeconomic characteristics.
Demonstrate the CHSNC Mission, Vision, and Values in the performance of all job duties.
Develop a strong knowledge base and stay current on job-related issues and trends.
Participate actively in departmental meetings, training, education, and the quality process.
Comply with CHSNC’s code of conduct, policies, procedures, and other obligations.
Perform other duties related to department goals and projects as needed.