Strategic Partnerships Associate

Access Destination Services • San Diego, CA

1d

About The Position

The Strategic Partnerships Associate provides administrative, organizational, and creative support to Access’s Strategic Partnerships team, including the Vice President of Strategic Partnerships and three Directors. The role supports the development of preferred and exclusive hotel partnerships, hotel events and familiarization trips (FAMs), and territory teams that build local hotel relationships and generate new business. The position is based on-site in San Diego, with remote work also considered for the right candidate.

The associate coordinates calendars, meetings, travel, expenses, partnership records, communications, presentations, event logistics, and follow-up. They collaborate with internal teams, including Brand Experiences/Marketing, and interact professionally with hotel partners. Occasional travel may be needed to support partner events and other business needs.

Requirements

• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and keep projects moving forward.
• A proactive, resourceful, and dependable approach to work, with a strong sense of accountability and follow-through.
• Friendly, personable, and professional communication skills, including confidence interacting with hotel sales leaders, executives, clients, and internal teams.
• Strong Microsoft Office skills, particularly PowerPoint, Excel, Word, and Outlook.
• A flexible, service-oriented mindset and the ability to remain calm and organized when priorities or schedules change.
• Willingness to travel occasionally to support partner events and other business needs.
• A bachelor’s degree or equivalent practical experience.

Nice To Haves

• Approximately 1–3 years of experience in administrative support, coordination, hospitality, events, sales support, marketing, or a related field.
• Familiarity with Salesforce or another customer relationship management (CRM) platform.
• Experience with Canva, Figma, or other basic design and presentation tools.
• An eye for visual presentation, branding, and polished customer-facing materials.
• An interest in hotels, travel, destination management, and relationship-based business.

Responsibilities

• Provide day-to-day administrative support to the Strategic Partnerships leadership team, including calendar management, meeting coordination, travel arrangements, expense reporting, and general organization.
• Maintain partnership records, contact lists, spreadsheets, files, and Salesforce updates; track deadlines, commitments, and follow-up items.
• Coordinate hotel-partner communications and relationship-building touchpoints, including correspondence, thank-you notes, gifting, and recognition.
• Prepare presentations, reports, information packets, and other materials to support hotel partnerships and territory teams.
• Support planning and coordination of hotel familiarization trips (FAMs), customer events, industry meetings, and other partner experiences.
• Manage event logistics, including registrations, guest lists, schedules, itineraries, travel arrangements, presentations, signage, gifts, and on-site materials, in collaboration with internal teams.
• Assist with event-day support and professional interactions with hotel partners, including occasional travel.
• Partner with the Brand Experiences/Marketing team to coordinate approved collateral, invitations, branded items, and other customer-facing materials.
• Create and update PowerPoint presentations, spreadsheets, partner summaries, and simple visual materials, ensuring accuracy, consistency, and attention to detail.
• Maintain organized libraries of templates, brand assets, photographs, and partnership materials; assist with post-event follow-up and recap documentation.
• Anticipate team needs, manage competing priorities, and follow through on assigned projects and deliverables.

Benefits

• Annual and quarterly employee recognition awards.
• Paid day off to serve the local community.
• Annual all-company retreat.
• Annual qualifier-based incentive trip for eligible top performers.
• Regional team outings.
• Paid sabbatical leave after 7 years of service.
• Competitive total compensation with a strong base salary and quarterly bonuses.
• Performance-based quarterly commission plans.
• 401(k) with company match, eligible after 1 year, up to 4% of salary matched and immediately vested.
• Monthly cell phone stipend.
• Flexible schedule opportunities.
• Generous paid time off.
• Sick days.
• Nine full holidays.
• Five half-days off before holidays.
• Two floating holidays.
• Half-day Fridays in July and August based on achievement of goals.
• Extensive menu of health plans.
• Paid parental leave.
• Pet insurance program.
• Employee Assistance Plan (EAP).
• Mentorship program.
• Industry- and department-specific masterclasses.
• Training on technology platforms and tools.
• Meetings with professional development content.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level