Strategic Operations Manager (Contract)
About The Position
Vertex’s Data, Technology, and Engineering (DTE) team is seeking a dynamic, detail-oriented professional for its Project Management and Strategic Operations group. Combining responsibilities of a Junior Chief of Staff and a Strategic Operations Manager, this role supports the Commercial Medical External Affairs (CMEA) DTE leadership team in streamlining operations, supporting ways of working, driving strategic initiatives, and ensuring effective governance across CMEA teams. The role supports the CMEA DTE Vice President and CMEA Portfolio Director by managing initiatives related to leadership-team ways of working, maintaining technology-team artifacts, and preparing and collaborating on executive-level presentations. It calls for strong operational and project management experience, excellent communication, and a disciplined, proactive approach to problem-solving.
Requirements
- Bachelor’s degree in a relevant field such as Project Management, Business Administration, or a related discipline.
- At least 5 years of experience in technology operations, project management, or a related field.
- Strong understanding of technology operations, process improvement, and project management methodologies.
- Exceptional communication and presentation skills, including experience delivering insights to executive leadership.
- Proficiency with project management, data analysis, and presentation tools, such as Microsoft Office Suite, project management software, and data visualization tools.
- Ability to collaborate across teams and functions with a proactive, solutions-oriented mindset.
- Strong organizational skills and ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Nice To Haves
- Familiarity with AI governance principles and practices.
Responsibilities
- Own and facilitate the weekly leadership team meeting, including its agenda and content.
- Own and maintain the CMEA key dates calendar and reminders.
- Implement frameworks, processes, and ways of working for cross-functional integrated planning and prioritization.
- Manage governance and readout materials for DTE and commercialization forums and audiences.
- Support technology portfolio reviews.
- Prepare quarterly and annual performance calibrations.
- Support resource tracking and utilization reporting.
- Prepare executive-level presentations or outlines, reports, and dashboards for CMEA leadership and other senior leaders, communicating operational performance, status, technology roadmaps, and strategic initiatives.
- Lead and support strategic initiatives and serve as a liaison for the CMEA leadership team to improve operations, reduce complexity, and streamline activities.
- Act as a liaison between CMEA leadership and cross-functional stakeholders to ensure alignment and clear communication.
- Collect leadership-team feedback and incorporate it into projects, ways of working, and presentation materials.
- Maintain a centralized repository of key process documents and artifacts and their impact.
- Monitor, analyze, and report operational performance metrics to support continuous improvement and organizational goals.
- Facilitate and manage budget management and forecasting.
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What This Job Offers
Career Level
Mid Level
