Strategic Operations Manager (Contract)

Atrium Works•Boston, MA
•Hybrid

About The Position

Vertex’s Data, Technology, and Engineering team is seeking a dynamic, detail-oriented professional for its Project Management and Strategic Operations group. The role combines Junior Chief of Staff and Strategic Operations Manager responsibilities, supporting the Commercial Medical External Affairs (CMEA) DTE leadership team with operational streamlining, ways of working, strategic initiatives, and governance across CMEA teams. The position supports the CMEA DTE Vice President and CMEA Portfolio Director by coordinating leadership-team initiatives, maintaining technology-team artifacts, and preparing executive-level presentations. It calls for a strong operations and project management background, excellent communication skills, and a disciplined, proactive approach to problem-solving. The role is a six-month contract with a possibility of extension, working a hybrid Monday–Friday schedule from 9 a.m. to 5 p.m. The stated pay range is $82–$85 per hour, and the role is eligible for overtime pay. The selected candidate will be employed by a third-party agency partner on assignment at Vertex; employment terms and benefits will be provided by that agency partner.

Requirements

  • Bachelor’s degree in a relevant field, such as Project Management, Business Administration, or a related discipline.
  • At least 5 years of experience in technology operations, project management, or a related field.
  • Strong understanding of technology operations, process improvement, and project management methodologies.
  • Exceptional communication and presentation skills, including experience delivering insights to executive leadership.
  • Proficiency with project management, data analysis, and presentation tools, such as Microsoft Office Suite, project management software, and data visualization tools.
  • Ability to work collaboratively across teams and functions with a proactive, solutions-oriented mindset.
  • Strong organizational skills and ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Nice To Haves

  • Familiarity with AI governance principles and practices.

Responsibilities

  • Own and facilitate the weekly leadership-team meeting, including its agenda and content.
  • Own and maintain the CMEA key-dates calendar and reminders.
  • Implement frameworks, processes, and ways of working for cross-functional integrated planning and prioritization.
  • Manage governance and readout materials for DTE and commercialization forums and audiences.
  • Support technology portfolio reviews.
  • Prepare quarterly and annual performance calibrations.
  • Support resource tracking and utilization reporting.
  • Prepare executive-level presentations or outlines, reports, and dashboards for CMEA leadership and other senior leaders, communicating operational performance, status, technology roadmaps, and strategic initiatives.
  • Lead and support strategic initiatives and act as a liaison for the CMEA leadership team to streamline operations, reduce complexity, and ensure discipline.
  • Coordinate with cross-functional stakeholders to ensure alignment and clear communication.
  • Collect leadership-team feedback and incorporate it into projects, ways of working, and presentation materials.
  • Maintain a centralized repository of key process documents and artifacts and their impact.
  • Monitor, analyze, and report operational performance metrics to support continuous improvement and organizational goals.
  • Facilitate and manage budget management and forecasting.
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