Strategic Marketplace Insights Manager

Office Depot • Boca Raton, FL

1d • $67,900 - $106,100

About The Position

The Strategic Marketplace Insights Manager drives the value and growth of the marketplace business through in-depth analysis across multiple data sources and by translating insights into action. The role also manages hands-on marketplace operations, including catalog and feed management, advertising performance, and relationships with platforms such as Amazon and Walmart. It works with cross-functional teams—including Pricing, Merchandising, IT, and Supply Chain—to align marketplace initiatives with business objectives and expand market share through data-driven approaches to optimize sales and operations.

The position manages marketplace accounts and operations across Amazon, Walmart, TikTok, and other channels; monitors campaigns and initiatives; recommends pricing, assortment, and promotional tactics; and collaborates with internal and external partners to improve visibility and sales. It operates seller platforms and feed-management tools to maintain accurate catalog, pricing, and inventory data and resolve listing, compliance, and account-health issues. It also researches, sets up, manages, and optimizes marketplace advertising campaigns against efficiency targets such as ROAS and Target ACOS.

The role identifies new marketplace opportunities, supports fulfillment capability expansion with Supply Chain, and provides guidance on marketplace expansion and innovation. It analyzes marketplace, sales, and customer data; builds and maintains KPI dashboards and reports; conducts competitive analysis; and uses SQL, Excel, and BI tools such as Tableau or Power BI to combine data from multiple sources and inform business decisions.

Requirements

• Bachelor's degree or equivalent experience.
• Study in Business, Marketing, Analytics, or a related field.
• At least 5 years of experience in a related field.
• Experience in marketplace sales and eCommerce, with a proven track record of driving business growth.
• Strong analytical skills and proficiency with data-analysis tools such as Excel, Tableau, or Power BI.
• Experience with major online marketplaces such as Amazon, Walmart, or eBay and marketplace-management platforms such as Rithum or Feedonomics.
• Experience developing and managing paid-media campaigns across marketplace platforms.
• Familiarity with Amazon Ads and Walmart Connect, including managing advertising spend or overseeing partners who manage it.
• Familiarity with Fulfillment by Amazon (FBA) and its impact on inventory, fulfillment costs, and marketplace sales.
• Fluent English.
• Excellent communication and presentation skills, including the ability to translate complex data into actionable insights.
• Strategic thinking, problem-solving ability, and attention to detail.
• Proactive, self-starting approach to problem-solving and comfort working in ambiguous situations.
• Ability to clearly articulate business-critical needs to leadership.
• Strong interpersonal skills and a collaborative, team-oriented approach.

Nice To Haves

• Experience with SQL or other data-querying languages.
• Experience leveraging or building AI skills to assist with marketplace compliance and reporting.
• Living the Office Depot 5C Culture.

Responsibilities

• Manage and support one or more marketplace accounts across Amazon, Walmart, and TikTok.
• Monitor marketplace campaigns and initiatives and provide actionable recommendations for continuous improvement.
• Recommend and implement tactics to enhance marketplace value, including pricing strategies, assortment optimization, and promotional activities.
• Partner with marketplace account managers and internal and external partners, including merchants and legal/compliance, to maximize visibility and sales.
• Lead weekly discussions with Amazon, Walmart, and other partners to optimize performance and create action plans.
• Analyze marketplace performance metrics, sales data, and customer trends to identify growth opportunities and areas for improvement.
• Operate marketplace seller platforms and feed-management tools to maintain accurate catalog, pricing, and inventory data and resolve listing issues, compliance notices, and account-health alerts.
• Research, set up, manage, and continuously optimize Amazon and Walmart advertising campaigns against efficiency targets such as ROAS and Target ACOS.
• Partner with Supply Chain to expand marketplace order-fulfillment capabilities.
• Identify new and emerging marketplace opportunities.
• Collaborate with IT, Merchandising, Supply Chain, and other cross-functional teams to align marketplace initiatives with business objectives.
• Stay current on eCommerce and marketplace-management trends, technologies, and best practices.
• Provide thought leadership and guidance on marketplace expansion and innovation.
• Create and maintain dashboards and reports to track KPIs and communicate findings to stakeholders.
• Conduct competitive analysis to benchmark performance and inform strategic decisions.
• Use SQL, Excel, and BI tools to combine and analyze sales, margin, advertising, catalog, inventory, pricing, and customer data.

Benefits

• 401(k).
• Opportunities to move and grow within the organization.
• Potential eligibility to participate in an incentive program, subject to the Incentive Plan terms and conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager