Strategic Insights Lead

Handshake•San Francisco, CA
•$130,000 - $165,000

About The Position

The Strategic Insights Lead is part of Handshake’s Operations group and serves as a data expert and strategist for go-to-market teams and corporate employer customers. The role partners with Sales, Account Management, and Customer Success to turn Handshake’s proprietary data on job seekers, employers, and universities into tailored narratives and strategic customer recommendations. The position owns insights projects end to end, from understanding a customer’s challenge through delivering a polished, client-ready presentation or report. The role delivers Insights Pro, Handshake’s premium custom-data offering for employers shaping early-career hiring strategy. Engagements may address recruiting-school selection, building talent pipelines in hard-to-fill locations, and understanding the hiring landscape for emerging roles. The Strategic Insights Lead also helps expand the offering with existing customers, supports customer business reviews and at-risk renewals, and develops data-led examples to help win enterprise prospects.

Requirements

  • At least 6 years of experience in a client-facing advisory, consulting, or quantitative strategy role.
  • Experience presenting to senior-level audiences.
  • Strong data fluency, including gathering context, analyzing data, and communicating results clearly.
  • Ability to own deliverables from start to finish, including decks and HTML reports, ensuring accuracy, data integrity, and polish.
  • Ability to lead working sessions with senior leaders and earn their trust as a strategic advisor.
  • Strong cross-functional partnership skills, empathy for the goals of supported teams, and ability to guide teams to relevant data resources.
  • Ability to structure open-ended problems into clear steps, learn quickly, and pivot when priorities shift.
  • Curiosity about how AI is changing hiring and workforce strategy.

Nice To Haves

  • Experience in HR tech or recruiting technology.

Responsibilities

  • Deliver Insights Pro engagements, partnering with enterprise customers on early-career hiring strategy and related priorities.
  • Own insights projects from understanding customer challenges through producing and presenting polished, client-ready deliverables.
  • Help account managers and account executives demonstrate Insights Pro’s value to existing customers.
  • Support account managers and customer success managers with business reviews, on-site customer meetings, and at-risk renewals by telling the customer ROI story.
  • Build data-led examples tailored to prospects’ use cases to help account executives win enterprise deals.
  • Gather context, pull and analyze data, and translate findings into clear strategic narratives and recommendations.
  • Lead working sessions with senior leaders and build trust as a strategic advisor.
  • Partner cross-functionally with go-to-market teams, helping them use data and directing them to appropriate data resources.
  • Use AI tools to improve and accelerate work, and automate workflows that repeat or need to scale.

Benefits

  • Equity in a fast-growing company.
  • 401(k) match.
  • Competitive compensation.
  • Financial coaching.
  • Paid parental leave.
  • Fertility benefits.
  • Parental coaching.
  • Medical, dental, and vision benefits.
  • Mental health support.
  • $500 wellness stipend.
  • $2,000 learning stipend and ongoing development.
  • Internet and commuting support.
  • Free lunch and gym access at the San Francisco office.
  • Flexible paid time off, 15 holidays, and 2 flex days.
  • Team outings and referral bonuses.
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