Associate Strategic Insights Manager (REMOTE)
About The Position
The Associate Strategic Insights Manager helps shape the future of Customer Solutions by generating business, market, and customer insights that inform enterprise and business-unit strategies. The role analyzes healthcare trends, customer needs, competitive dynamics, and market opportunities, translating findings into actionable insights that support growth priorities, strategic initiatives, and decision-making across Customer Solutions. Approximately 70% of the role is dedicated to serving as a central insights engine for Customer Solutions, while approximately 30% provides analytical and project support to upstream marketing. Preference is given to applicants in the EST and CST time zones. The position is remote and requires 10% travel.
Requirements
- Bachelor's degree.
- At least 6 years of professional work experience.
- At least 2 years of healthcare industry experience in analytics, strategic planning, market research, or a related field.
- At least 1 year of experience leveraging AI tools in the workday.
- At least 1 year of experience synthesizing information and presenting insights, recommendations, and strategic perspectives directly to senior leaders or key stakeholders.
Nice To Haves
- MBA.
- Strong Power BI skills.
Responsibilities
- Monitor and synthesize macro healthcare trends, including site-of-care shifts, reimbursement, consolidation, and changes in care delivery.
- Assess the impact of healthcare trends on ASC growth, health system strategy, and supply chain dynamics.
- Translate insights into enterprise risks, opportunities, and strategic implications.
- Assess competitive dynamics and points of parity and difference through competitive analysis.
- Integrate market research, voice of customer (VOC), competitive intelligence, and internal data into a unified perspective.
- Develop and communicate clearly articulated insights and implications to Customer Solutions stakeholders.
- Build market models, forecasts, and scenario analyses.
- Partner with the marketing team to translate VOC into enterprise-level insights across health system and ASC customers.
- Identify drivers of customer choice and evolving customer expectations.
- Develop concise, executive-ready insights.
- Provide analytical and execution support to upstream marketing and the PMO team.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
