Strategic Consultant

Greenhouse•Pacifica, CA

6d•$106,400 - $113,000•Remote

About The Position

The Strategic Consultant owns Greenhouse’s largest and most complex paid strategic enablement engagements through professional services. As an integral member of the Customer Success and Professional Services teams, the consultant accelerates Greenhouse-led implementations and conducts system audits, strategic advisement, reconfigurations, and change management. The role works with major and fast-growing customers to improve workflows, system configurations, and recruiting strategies, and helps customers turn recommendations into action.

Requirements

Extensive knowledge of Greenhouse.
Project management experience.
At least 3 years of experience advising on talent-related functions.
Experience helping to build internal programs and process improvements.
Excellent verbal and written communication skills; able to be assertive, strategic, and thoughtful.
Demonstrated ability to manage and work well on a team, and adapt to a constantly changing environment with competing priorities.
Comfort using AI tools day to day and curiosity about how they could help customers get more out of their recruiting processes.

Responsibilities

Work strategically with the largest and fastest-growing customers to upgrade workflows, system configurations, and recruiting strategies.
Build documentation and playbooks to standardize consulting engagements and processes.
Strategize and oversee the professional services lifecycle of multiple projects simultaneously.
Partner with customers for defined periods to advise, educate, and facilitate changes based on recommendations.
Engage in change management and evangelism.
Conduct account and workflow audits and provide detailed recommendations.
Take on additional projects and responsibilities as business needs require.

Benefits

Medical insurance
Dental insurance
Vision insurance
Basic life insurance
Mental health resources
Financial wellness benefits
Fully paid parental leave
Short-term and long-term disability coverage for U.S.-based employees
401(k) plan and company match for U.S.-based employees
Up to 14 scheduled paid holidays per calendar year for U.S.-based employees
Up to 80 hours of paid sick leave per calendar year for U.S.-based employees
Non-exempt employees accrue up to 20–25 days of paid vacation annually, depending on tenure
Exempt employees receive flexible paid time off
Certain roles may be eligible for stock option awards, bonuses, and merit increases
Some roles may be eligible for sales commissions