Strategic Clients & Partnerships Manager, Americas

Ascenda•New York, NY

1d•$95,000 - $120,000•Hybrid

About The Position

We are Ascenda, a global Loyalty-as-a-Service company powering the growth of leading financial services brands worldwide with premium rewards programs. We are experiencing rapid expansion and seeking to add to our dynamic finance team. Our team spans 20 cities worldwide, with dual headquarters in Singapore and New York, totaling 200 team members. The Strategic Clients and Partnerships Manager, Americas will work hybrid from our New York office, supporting the Director and VP of Strategic Clients and Partnerships, Americas. This role involves delivering key initiatives across our portfolio of banking, fintech, and loyalty partners. You will partner closely with clients, loyalty partners, and cross-functional teams to coordinate complex commercial initiatives, manage high-impact loyalty and rewards campaigns, and execute strategic priorities that drive client growth, engagement, and long-term success across the Americas. This includes collaboration with Ascenda’s Partnership Managers, Marketing, Product, and Strategic Clients teams. You will play a pivotal role in growing Ascenda’s brand and footprint across the Americas region, taking end-to-end responsibility for driving forward a thriving technology business in a buzzing market.

Requirements

Bachelor’s degree in any discipline
5+ years of experience in B2B partnerships, marketing, or client-facing roles such as account management
Strong client and stakeholder management skills with a collaborative and influential leadership style that drives high performance, fosters innovation and engenders a positive team culture
Strong marketing and analytical skills to lead cross-functional teams in developing and executing joint campaigns with clients & partners
Ability in project management and a proven track record of efficiently handling multiple projects and campaigns simultaneously, ensuring timely completion with high quality
Comfortable with numbers, strong ability to monitor and analyze performance, develop insights and tell compelling stories
Cultural sensitivity and an ability to develop strong relationships with partners and clients from different cultures and backgrounds in the Americas region
Ability to navigate and work fluidly within a fast-paced and changing work environment is a must
Strong alignment with Ascenda’s core values of growth mindset, hands-on ownership, supportive collaboration, and radical simplicity
Willing to take initiative and work independently

Nice To Haves

Experience within airline / hotel / loyalty / financial services is a big plus

Responsibilities

Support the Director and VP of Strategic Clients and Partnerships (Americas), in managing and growing Ascenda’s existing portfolio of airline, hotel and loyalty program partners across our full suite of loyalty solutions.
Support the successful execution of client initiatives and marketing campaigns by coordinating cross-functional deliverables, managing day-to-day operational requests and escalations; and ensuring seamless delivery across Customer Service, Technology, Marketing, Legal, and Product teams to drive client and partner success.
Measure and analyze the performance of Ascenda’s partnerships and marketing campaigns, develop insights and advise clients on options to improve performance.
Participate in business reviews with the Director and VP of Strategic Clients and Partnerships, Americas and senior management teams both internally and externally.
Support the development of new products and strategic opportunities.