Strategic Client Architect

MuleSoft•Boston, MA

1d•Hybrid

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Requirements

10+ years in: Enterprise architecture, solution architecture, or technical consulting
Pre-sales, advisory, or customer-facing roles
Proven experience engaging with executive stakeholders (CIO/CTO level)
Track record of leading complex, multi-product deals and transformations
Deep knowledge of: Cloud architecture (SaaS, PaaS, multi-cloud)
Enterprise data strategy & integration
AI/ML, automation, and analytics
Security and governance in hybrid environments
Hands-on capability: Prototyping / POCs
Coding or configuration (e.g., APIs, integrations, app architecture)
Ability to translate business needs into compelling technical solutions
Ability to tie architecture decisions to business value and ROI
Ability to navigate complex sales cycles and influence deal strategy
Strong storytelling and executive communication skills
Experience mentoring architects and engineers
Ability to lead cross-functional teams (Sales, Product, Engineering, Partners)

Nice To Haves

Salesforce certifications (MuleSoft Platform Architect, Application/System Architect, etc.)
Experience with enterprise architecture frameworks (TOGAF, SAFe)
Background in consulting, system integrators, or large-scale enterprise IT
Industry domain expertise (e.g., Retail, Manufacturing, Consumer Goods, Automotive, Energy & Utilities)
Thought leadership through frameworks, white papers, or industry engagement

Responsibilities

Partner with CIOs, CTOs, and Chief Architects to define enterprise-wide digital transformation strategies powered by Salesforce and AI
Define future-state architectures, roadmaps, and transformation blueprints across data, AI, integration, and applications
Act as a trusted advisor, aligning business strategy with technology execution
Influence customer architecture decisions at enterprise scale and long-term platform adoption
Lead technical strategy for priority deals, supporting account teams in winning new business
Conduct discovery sessions, white-boarding, and architecture visioning to shape solution direction
Own and lead Proof of Concepts (POCs), translating requirements into working solutions that validate business value
Handle technical objections, risk mitigation, and due diligence processes
Design scalable, multi-cloud architectures across Salesforce (MuleSoft, Informatica, AI, Industry Clouds, integrations, etc.)
Translate business requirements into end-to-end solution architectures and implementation roadmaps
Guide customers through legacy modernization and cloud transformation
Evaluate and integrate Salesforce and third-party technologies into cohesive architectures
Champion adoption of AI/ML, automation, and data-driven architectures
Define patterns for trusted AI, governance, and scalable enterprise data strategies
Stay ahead of emerging trends and translate them into customer-relevant innovation
Lead the full solution lifecycle: Pre-sales strategy, Architecture design, Handoff to delivery, Ongoing value realization and adoption
Ensure alignment between architecture decisions and measurable business outcomes
Mentor Solution Engineers, Technical Architects, and partners
Build and contribute to a global architect community and reusable assets
Act as a multiplier, elevating technical capability across the organization