Strategic Capacity Brokerage Specialist
About The Position
The Strategic Capacity Brokerage Specialist manages and optimizes freight capacity across digital, partial truckload (PTL), and brokerage operations. The role combines carrier procurement, digital freight execution, carrier relationship management, and operational oversight to support efficient, profitable, and reliable freight movement. The specialist works with carriers and internal stakeholders to secure capacity, execute freight opportunities, and maintain high service levels throughout the shipment lifecycle, contributing to operational efficiency, customer satisfaction, and business growth through proactive capacity management and cross-functional collaboration.
Requirements
- High school diploma or GED equivalent.
- At least one year of experience in freight brokerage, carrier sales, logistics operations, capacity procurement, dispatch, or transportation management.
- Strong understanding of full truckload (FTL), partial truckload (PTL), less-than-truckload (LTL), and digital freight operations.
- Strong negotiation, communication, problem-solving, and analytical skills.
- Demonstrated discretion and confidentiality in handling and protecting sensitive information.
- Proficiency with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.), and web conferencing tools (Teams, Zoom, Webex, etc.).
- Comfort commuting to and working in a 100% on-site setting, with travel for related meetings and events.
Nice To Haves
- Undergraduate degree in Logistics, Supply Chain Management, or a related field.
- Transportation and logistics industry certifications.
- Experience with transportation management systems (TMS) and digital freight platforms.
- Experience with flatbed, specialized, or project freight transportation.
- Experience working with High Value/High Risk (HVHR) freight programs.
- McLeod TMS experience.
Responsibilities
- Source, negotiate, and secure carrier capacity for full truckload (FTL), partial truckload (PTL), digital, flatbed, and high-value freight opportunities.
- Develop and maintain carrier relationships to ensure consistent access to capacity and service excellence.
- Verify carrier identity, qualifications, and compliance requirements using Highway, Carrier411, and other approved tools.
- Manage digital freight bookings through the transportation management system (TMS) and approved freight platforms.
- Execute and manage partial truckload opportunities to maximize operational efficiency and profitability.
- Monitor shipments from booking through final delivery, proactively addressing service disruptions and resolving issues.
- Ensure accurate and timely documentation of shipment activity, carrier communications, and operational updates.
- Support operational, service, and profitability goals through effective capacity management and execution.
- Participate in cross-training initiatives supporting Digital Brokerage and Partial Truckload freight operations.
- Develop working knowledge of HVHR shipment requirements, including approved carrier programs, chain-of-custody controls, security protocols, tracking expectations, and standard operating procedure compliance.
- Collaborate with internal teams to align freight strategy, service execution, and customer expectations.
- Perform other duties as assigned to meet evolving business needs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
