Strategic Business Planning Manager
About The Position
The Strategic Business Planning Manager plans and executes strategies to maximize blood drive programs, manage sponsor partnerships, and use market knowledge to achieve collection goals. The role develops annual and long-term sponsor partnership blood drive programs across an assigned geography, supports and retains Blood Program Leaders and sponsors, and helps ensure productive blood drive scheduling. It also provides support, development, and/or leadership guidance to volunteers. The manager monitors the assigned geography and sponsor performance, maintains accurate records and statistical tracking, and works with internal and external partners to resolve complex business problems. The role evaluates organizational tools, technology, and strategies for their effectiveness in customer service, efficiency, and productivity, and identifies opportunities for improvement. Some travel may be required, and the employee is responsible for providing their own transportation for business purposes.
Requirements
- Bachelor's degree in marketing, sales, communications, or a related field.
- At least 3 years of related experience, or an equivalent combination of education and related experience.
- Knowledge of group dynamics, direct sales, customer maintenance techniques, and negotiation skills.
- Good organizational skills and ability to manage multiple priorities effectively.
- Excellent oral and written communication skills, including training and presentation skills.
- Ability to work on a team and with internal and external partners and internal unit management teams to resolve complex business problems.
- Ability to analyze historical collection data, project collection trends, define goals, develop measurements, and achieve operational improvements in key performance metrics.
- Provide own transportation for business purposes.
Nice To Haves
- Ability to effectively implement programs.
Responsibilities
- Develop and implement annual and long-term sponsor partnership blood drive programs in the assigned geography to achieve collection goals.
- Identify, develop, and implement strategies to attract, sell, manage, and retain Blood Program Leaders and sponsor partnerships, maximizing partnership value.
- Provide organizational and operational support to sponsor contacts and maintain strong communication with assigned Blood Program Leaders and sponsors.
- Support the annual blood drive calendar build by identifying and applying appropriate methods for productive scheduling of sponsor blood drives.
- Monitor the assigned geography, including government, demographics, organizations, and competitive profile, and apply that knowledge to sponsor service and designated-market penetration.
- Maintain accurate system records and provide tracking and statistical data on sponsor group performance.
- Ensure organizational tools, technology, and strategies for customer service, efficiency, and productivity are fit for purpose, and identify improvement opportunities.
- Provide support, development, and/or leadership guidance to volunteers.
Benefits
- Medical, dental, and vision plans
- Health Spending Accounts and Flexible Spending Accounts
- Paid time off starting at 15 days a year, based on job type and tenure
- 11 paid holidays, comprising six core holidays and five floating holidays
- 401(k) with up to 6% match
- Paid family leave
- Employee assistance
- Short- and long-term disability and insurance
- Service awards and recognition
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What This Job Offers
Job Type
Full-time
Career Level
Manager
