Strategic Accounts Director

RBGlobalPhoenix, AZ
$113,090 - $152,955

About The Position

The Director of Strategic Accounts is responsible for building, maintaining, and nurturing strong business relationships with designated remarketing partners to maximize IAA’s revenue and customer experience. The Director of Strategic Accounts will communicate regularly with assigned customers and discuss performance, resolve customer queries, and identify opportunities to increase customer engagement with RB Global. The Director of Strategic Accounts will work closely with the Strategic Account, Strategic Account Management team, Operations, Product, Performance Excellence, Marketing and other departments as necessary.

Requirements

  • Building, maintaining, and nurturing strong business relationships with designated remarketing partners
  • Maximizing revenue and customer experience
  • Communicating regularly with assigned customers
  • Discussing performance with customers
  • Resolving customer queries
  • Identifying opportunities to increase customer engagement
  • Working closely with internal departments

Responsibilities

  • Building, maintaining, and nurturing strong business relationships with designated remarketing partners to maximize IAA’s revenue and customer experience.
  • Communicating regularly with assigned customers to discuss performance.
  • Resolving customer queries.
  • Identifying opportunities to increase customer engagement with RB Global.
  • Working closely with the Strategic Account, Strategic Account Management team, Operations, Product, Performance Excellence, Marketing and other departments as necessary.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • 401k plan
  • 100% match for the first 4% contributed to 401k
  • 15 days of PTO
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