Director, Strategic Accounts

Twilio

3d•$185,760 - $258,000•Remote

About The Position

This position is needed to lead our growing Strategic Accounts team aligned to the Regulated Verticals Healthcare sector. This person will lead, mentor, and scale a high performing team of Strategic Account Executives (6-8 individual contributors) focused on revenue growth and cross selling Twilio’s new products to existing named accounts across North America.

Requirements

8+ years of technical solutions selling experience, with 4+ years experience managing a team of account managers or strategic account executives within the Enterprise segment
A leader who lives the Twilio Magic and has a demonstrated track record of success.
Customer focused, metrics driven, embraces a consultative sales philosophy, and is passionate about helping their team succeed.
Experience building high performing sales teams, managing forecasting, and supporting fiscal planning and revenue tracking for all major accounts in the region
Demonstrated ability to develop strong consultative relationships with external partners and internal cross-functional teams at all levels
Bring data driven methodology and quantitative analytical skills, including pipeline management and forecasting
Excellent time management/prioritization skills
Strong verbal and written communication skills
A Bachelor’s degree or equivalent experience

Nice To Haves

If you have experience with Contact Centers, Messaging, Call Tracking and other communication solutions even better.
Experience with Contact Centers, Messaging, Call Tracking and other communication solutions is preferred.

Responsibilities

Be customer focused, metrics driven, embrace a consultative sales philosophy, and are passionate about helping your team succeed.
Support your team by helping them build and progress pipeline, work across functions to execute complex deals and lead strategic prospect and customer meetings.
Conduct weekly 1:1's with each team member, provide tactical and strategic deal guidance, motivation, and career development.
Maintain accurate and up-to-date CRM data for your team and provide reliable weekly forecast information to upper management.
Share best practices and knowledge with the extended team to produce optimal results for the region.