Director, Strategic Accounts

SERB

6d • Hybrid

About The Position

SERB is a fast-growing global specialty pharma company designed to address rare and urgent conditions by delivering life-saving medicines when time and complexity leave no room for failure. We operate end-to-end across 100+ countries, ensuring 70+ essential medicines for rare diseases, emergency care, and medical countermeasures reach patients and clinicians with urgency – wherever and whenever they are needed. Shaped over the past 25 years by an entrepreneurial, disruptive spirit, SERB combines the focus and agility of a biotech with the scale, reach, and reliability of a global pharmaceutical company — always grounded in medical purpose, not corporate convention. Our 600+ employees are driven by three core values: Patients first, always; Impact focused; and Team powered. Guided by a clear ambition and a relentless focus on patients, SERB continues to expand through selective, innovative acquisitions, launching new treatments and entering new geographies. Across every step — from integration to delivery — our people act with passion, ownership, and determination to ensure life-saving medicines become available to patients who need them, worldwide.

Requirements

• Bachelor’s degree in sciences or business, MBA preferred.
• Minimum of 7 years National/Regional IDN hospital access experience
• Minimum of 10 years Acute Care hospital experience
• Experience working and contracting with IDNs
• Demonstrated ability to secure and achieve IDN/ Hospital P&T formulary approval of branded acute care products
• Deep understanding of the specialty and acute space, P&T & Formulary process, and DRG reimbursement
• Experience in the hospital setting promoting and driving access for a multiple product portfolio
• Demonstrated experience in launching new Acute Care and Rare Oncology products in IDNs & hospitals
• Experience in identifying market trends and implications
• Demonstrated success leading project management teams within an IDN system
• Understanding of and the ability to educate C-Suites in the patient and reimbursement journey in an Acute Care, DRG driven space
• Strong collaboration and communication skills with internal and external stakeholders
• Dynamic leadership qualities that foster trust and empowerment of team members
• Strong financial acumen, analytic and critical thinking skills

Responsibilities

• Serve as the primary contact at target IDNs with HCDMs.
• Develop and maintain, ongoing, in-depth business plans to support project management and Matrix team activities for targeted IDNs (IDN Formulary Process, Quality Improvement Initiatives, PIE, BIM, Economic Value Presentations, Reimbursement)
• Develop and maintain collaborative cross-functional working relationships with internal and external stakeholders
• Lead DRG & system reimbursement education and pull-through for targeted IDNs
• Project Management of a Systems Cross Functional Matrix Team for Rare Emergency Medicine and Rare Oncology Business Units
• Build C-Suite & Pharmacy leadership partnerships within the targeted IDNs through KOL development
• Provide coding and payment information by payer segment to ensure accounts are aware of and understand the landscape and pathway to appropriate reimbursement. (e.g. NTAP & Outlier Payment)
• Develop trusting and collaborative relationships with GPO, Account Management, Marketing, Sales, Commercial Development, MSLs and other colleagues
• Ensure that all activities and interactions are carried out with the highest ethical and professional standards and that all work is accomplished with integrity and in accordance with SERB values.
• Conduct quarterly access focused System-level Business Update presentations
• Develop and implement comprehensive business plans for assigned targets to ensure growth of SERB portfolio and future brands acquired and marketed through BD.
• Develop and maintain collaborative working relationships with external stakeholder decision makers and account influencers within assigned accounts.
• Attend and coordinate strategies for access Congresses (lead for local state & regional HCDM Access congresses.
• Collaborate with Medical Affairs to support areas of in-depth clinical value to the IDNs
• Accountable for achieving access and reimbursement goals as agreed upon and identified in account generated business plans.
• Responsible for being the voice of the targeted IDNs in an effort to support market research, marketing planning and other internal planning processes.

Benefits

• Hybrid Working
• Vacation, Personal and Sick time
• 15 Paid Company Holidays
• Medical, Dental, Vision and other Voluntary benefits
• Paid Parental Leave
• Tuition Assistance
• Discretionary Bonus Plan
• Competitive 401(k), $1 for $1 up to 6% of pay. The safe harbour match is vested immediately. In addition, SERB also offers a discretionary match of up to 4% of pay which vests 20% a year for 5 years.

What This Job Offers

• Job Type: Full-time
• Career Level: Director