Strategic Account Manager

Incora•Remote - USA - Arizona, KS

About The Position

Incora is seeking a Strategic Account Manager, a senior field sales professional responsible for improving the organization’s market position and achieving growth objectives in an assigned territory. The role builds key customer relationships, identifies opportunities, negotiates and closes business, and maintains knowledge of market conditions. The manager works independently to strengthen customer and supplier relationships through strategic meetings, basic application and design assistance, and product demonstrations, while maintaining market intelligence, product knowledge, and awareness of local competition. The role also provides prompt reporting to operations teams. Customer development travel is expected, estimated at one to two weeks per month. The position works with Product Management, inside sales, other Strategic Account Managers, and sales leadership to implement sales strategies and achieve goals.

Requirements

  • At least 5 years of Industrial or Aerospace Industry sales experience.
  • Track record of building and maintaining top-level relationships with key customers and suppliers.
  • Proven sales growth in a territory.
  • Excellent organizational and time-management skills.
  • Strong follow-through and perseverance, with the ability to handle multiple tasks simultaneously.
  • Strong working knowledge of Microsoft Office, including Excel, Word, and PowerPoint.
  • Excellent customer service skills and the ability to deal tactfully, confidently, and ethically with internal and external customers.
  • Passion for Incora’s values and for exceeding customer expectations.

Nice To Haves

  • BA or BS degree in Marketing, Engineering, or Business, or a combination of relevant education and experience.
  • Experience with electronics products, including electromechanical and interconnect products.
  • Working knowledge of Incora’s supplier distribution network and other major suppliers globally.
  • Experience using Copilot or other AI tools to enhance productivity.

Responsibilities

  • Meet or exceed annual bookings, gross profit dollar, and gross profit percentage goals.
  • Provide Sales, Marketing, and Application Engineering coverage in an assigned area.
  • Provide customers with basic design assistance and product demonstrations.
  • Maintain professionalism, customer service level agreements, and a customer-focused approach while building strategic partnerships with potential and existing Incora accounts.
  • Develop and maintain partnering relationships with Incora key suppliers.
  • Identify and qualify business opportunities.
  • Communicate the status of current customer activities and new prospects throughout Incora.
  • Participate in joint sales calls with the Sales Director as necessary.
  • Submit periodic sales reports and expense reports in accordance with applicable policies and budget allowances.
  • Attend scheduled and impromptu Sales/Operations meetings, company-sponsored training, meetings, and events as required.
  • Manage the sales pipeline through Incora’s CRM system.
  • Work with Product Management, inside sales, and Strategic Account Managers to implement sales strategies and achieve stated goals.
  • Facilitate regular customer strategy sessions.
  • Travel for customer development, estimated at one to two weeks per month.

Benefits

  • Incentive program eligibility for every employee.
  • Eight paid holidays and two floating holidays for full-time employees.
  • FlexTime policy for full-time exempt employees.
  • 80 hours of exempt sick time.
  • Two weeks of paid parental leave.
  • Employee discount portal through Perkspot.
  • Employer-paid group life insurance at one times salary.
  • Short-term disability and long-term disability coverage.
  • 401(k) plan with company match.
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