Strategic Account Manager

Trenton Systems • Duluth, GA

19d

About The Position

The Strategic Account Manager makes initial contact with customers and provides technical and pricing information about Trenton products, while answering questions about product delivery and performance. The employee works to meet customer needs through on-time delivery and continual improvement in quality, products, and services. The role involves prospecting, managing assigned accounts, forecasting sales and inventory, developing product and market knowledge, traveling to customers, and reporting sales activity.

Requirements

• Associate of Science degree or equivalent.
• At least 3 years of experience in electronics sales or equivalent.
• Excellent presentation skills.
• Experience with Windows operating systems, Word, Excel, contact management software, email, and the internet.
• Travel as needed.

Nice To Haves

• Some knowledge of computer hardware and software architectures.

Responsibilities

• Prospect inquiries and potential customers by phone, internet, email, bingo or magazine contacts, and mailings.
• Enter contact information into the CRM system; provide technical and pricing information, literature, and third-party vendor sources; schedule follow-up contacts; and solicit evaluation orders.
• Manage daily activity for assigned accounts, including customer inquiries and problems, order entry, shipment scheduling, pricing, and technical information.
• Maintain a target and evaluation customer list with scheduled or needed activity.
• Provide projections for the monthly sales forecast and inventory control forecast.
• Review periodicals to increase technical knowledge and identify potential prospects.
• Travel to evaluation prospects and existing customers as needed.
• Provide weekly sales activity reports on target prospects and evaluation customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree