Strategic Account Manager

Chemelex•Houston, TX

16d

About The Position

The Strategic Account Manager (SAM) is part of Chemelex’s Corporate Strategic Account team and is responsible for driving profitable growth and long-term value within a defined set of key accounts. The SAM builds deep customer relationships, develops and executes strategic account plans, and coordinates internal resources to expand share of wallet and deliver differentiated value. The role works closely with local sales teams, combining strategic leadership with field execution to provide a consistent and effective customer experience. Chemelex is a global provider of electric thermal and sensing solutions, with brands including Raychem, Tracer, Nuheat, and Pyrotenax. Its technologies and services support industrial plants, data centers, transport hubs, homes, and other environments.

Requirements

8–10+ years of relevant experience.
Experience in industrial markets such as Oil & Gas, Alternative Fuels, Chemicals, Power, Metals & Mining, Semiconductor, Food & Beverage, or Pharmaceuticals.
Familiarity with Lump Sum, Cost Reimbursable, Target Cost, and Guaranteed Maximum Price commercial models for industrial and manufacturing projects.
Ability to grow and maintain executive-level relationships.
Persuasive communication and presentation skills.
Ability to connect and coordinate across Chemelex, clients, the supply chain, and strategic partnerships.
Ability to think on one’s feet and demonstrate agility with clients and senior executives.
Client-centric approach to developing business.
Long-term relationship mindset rather than a focus on short-term opportunities.
Strong financial acumen and understanding of the complexities of large-scale capital and MRO projects.

Nice To Haves

Bachelor’s degree in Engineering, Business, or a related field preferred.
Established client relationships within the industry preferred.

Responsibilities

Build and maintain long-term relationships with key contacts, client organizations, vendors, and strategic partners.
Build a personal network through deep customer engagement.
Stay informed about clients’ current and future growth plans, projects, and programmatic and technical requirements.
Develop and maintain three-year strategic account plans.
Develop and coordinate sales strategies with defined objectives, actions, and milestones.
Collaborate with sales teams and functions including marketing, engineering, product management, procurement, and operations to align solutions and maximize integrated selling.
Explain how Chemelex helps clients achieve their objectives, drawing on personal knowledge and the expertise of other Chemelex personnel.
Develop bid and proposal strategies, recommend teaming requirements, and develop and implement win-plan recommendations.
Set proposal storylines and actively manage proposal development.
Maintain tracking and reporting through Chemelex CRM tools.
Develop and maintain KPIs and reporting to support client satisfaction, retention, and growth.
Monitor market trends, competitive activity, and emerging technologies to inform strategy.
Participate in industry and trade associations.