Strategic Account Manager
About The Position
The Strategic Account Manager serves as the primary point of contact for a select group of key customers and manages relationships with assigned strategic accounts in the continental United States. The position aims to increase revenue and customer satisfaction by developing and executing annual account plans. The manager calls on customer and prospect corporate headquarters, oversees overall relationships and business development strategies, and ensures consistency in formatting, pricing, scopes of work, and terms and conditions across quotations and contracts. This is a remote position covering the Rockies to the West Coast. Candidates must live within two hours of a major airport. The ideal candidate has prior refinery and/or environmental sales experience.
Requirements
- Live within two hours of a major airport.
- Strong work ethic and negotiation skills.
- Ability to handle high-stress situations and communicate calmly, concisely, and professionally.
- Ability to adapt to changing priorities and exceed customer expectations.
Nice To Haves
- Previous refinery and/or environmental sales work experience.
Responsibilities
- Lead and manage strategic accounts to increase market share, profitability, and revenue.
- Prepare budgets, account plans, and succession plans for each assigned account.
- Establish relationships at all levels of each strategic account.
- Meet or exceed assigned strategic account revenue goals.
- Work with Sales Representatives, Regional Sales Managers, Branch Managers, Regional Vice Presidents, and corporate staff to support strategic and regional account efforts.
- Communicate account sales objectives and coordinate project scope of work, product and resource needs, timelines, and customer service with branch and corporate personnel.
- Ensure accounts receivable for assigned accounts do not exceed 90 days, with no more than 8% over 90 days.
- Assist in developing marketing and training materials and contribute to segment strategy, including product development, brand positioning, pricing, and expansion.
- Develop new sales opportunities using creativity and resourcefulness.
- Lead the resolution of strategic account issues.
- Prepare written monthly reports and weekly updates on account revenues and issues.
- Increase visibility of the corporate strategic account program by attending regional meetings, sales presentations, conference calls, conferences, and trade shows, and conducting BB / TS and other interactive opportunities.
- Promote the company value proposition, including full-service solutions.
- Attend industry events for networking and professional development.
- Manage travel and entertainment expenses within budget.
- Handle high-stress situations and communicate calmly, concisely, and professionally.
- Exceed customer expectations, adapt to changing priorities, and promote safety and environmental standards and behaviors.
- Demonstrate a strong work ethic and negotiation skills.
- Perform other duties as assigned to support operations.
Benefits
- Comprehensive medical, dental, and vision insurance.
- Matching 401(k) retirement savings plan.
- Competitive base salary.
- Nine paid holidays and a paid time off program.
- Tuition reimbursement.
- Company-sponsored training and career development opportunities.
- Pet insurance.
- Annual bonus incentive opportunity.
- Vehicle reimbursement program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
