Strategic Account Manager

ColonialWebb•Chantilly, VA
•$90,000 - $100,000

About The Position

ColonialWebb is seeking an enthusiastic Account Manager with a mechanical engineering background or skilled-trades experience. The role focuses on developing commercial accounts and territories while maintaining existing contract accounts, supporting service project and service agreement opportunities, and estimating commercial mechanical service work. The successful candidate will build trusting customer relationships, identify customer objectives and recommend relevant services, and analyze agreements for potential changes during renewals. ColonialWebb specializes in New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing, and has served commercial customers for over 50 years. The company provides tools to support success in the position and encourages veterans and people with previous military experience to apply.

Requirements

  • A degree in Mechanical Engineering or at least 2 years of mechanical experience in HVAC, plumbing, or electrical.
  • Experience working with facility managers, property managers, building engineers, and operations directors.
  • Strong listening skills and excellent communication, interpersonal, and customer service skills.
  • Pipeline management experience.
  • Proficiency with Microsoft Office, CRM systems, and Internet use.
  • Client management skills, including the ability to manage customer relationships, perceptions, and expectations.
  • Understanding of HVAC, electrical, and plumbing system applications.

Nice To Haves

  • Knowledge of the commercial mechanical service industry, including HVAC, plumbing, and electrical systems.
  • A mechanical engineering background or education.
  • Previous military experience.

Responsibilities

  • Self-generate a pipeline, prospect new commercial accounts, build a territory, and maintain the contract account base.
  • Support sales and operations for Service Project and Service Agreement opportunities.
  • Perform estimating activities for commercial mechanical service projects, including equipment replacements, retrofits, and installations.
  • Develop trusting relationships with customers and grow those relationships.
  • Identify customer objectives and determine how ColonialWebb's services may fit their needs.
  • Analyze and make recommendations on modifying and repositioning agreements during renewal processes.

Benefits

  • Competitive base salary of $90,000–$100,000 with commission opportunities.
  • Car allowance, gas card, and EZ Pass.
  • First-year on-target earnings of $150,000 or more, including base salary and commission.
  • Career development and progression.
  • 401(k) plan with company match.
  • PTO and paid holidays.
  • Medical, dental, life, vision, and disability benefits.
  • Employee Assistance Program.
  • Employee referral incentives.
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