Strategic Account Manager - Home Health

Essity•Mississauga, ON

4d•Remote

About The Position

Essity is searching for an experienced Strategic Account Manager - Home Health. The role of the Strategic Account Manager is to implement business strategies with major Home Health Care accounts to promote brand awareness, secure and grow profitable business; develop and maintain strategic business relationships, provide on-going support to high value clients, and identify new revenue opportunities to expand penetration with this channel. This will be a remote position responsible for covering Canada. The ideal candidate could be located in the GTA or within the aligned territory and ability to travel often.

Requirements

7-10 years relevant experience
Key account management experience
Strategic thinking and advanced negotiation skills
Solid understanding of the Home Health Care (self pay) market
Understanding of customer needs and KPI’s
Ability to develop clear plans and tactics to support the strategy.
Strong effective presentation and communication skills
Understanding of key performance metrics of market share
Financial acumen, understanding of P&L’s, ability to forecast.
Basic E-Commerce knowledge
Some domestic travel required throughout their respective territory (up to 50%)
Excellent aptitude & attitude for teamwork
Good knowledge of Microsoft Office suite (Excel, Word, Power Point, Outlook)
Fluent English

Nice To Haves

Bi-Lingual (EN/FR) is an asset.

Responsibilities

Develop and maintain strategic business relationships with major accounts to promote all brand awareness and secure profitable business for Self Pay channel including: Home Healthcare, Retirement Living and Community markets
Develop and execute business plans and monitor customer results to meet/exceed sales targets.
Serve as the primary contact for all products and services and create demand for Essity solutions by raising the company profile with assigned strategic partners.
Frequently analyze customer information to discover and manage business risks and opportunities.
Recommend products and services (value proposition) that fit well with client’s business needs.
Under the direction & collaboration with the National Manager, support contract negotiations including terms and conditions, product offers and pricing in line with overall product and pricing strategies.
Generate knowledge on market development/customer needs and competitor activities and distribute to internal stakeholders; collaborate with Marketing to identify objections and create counter strategies to assist sales teams
Collaborate with the Regional Sales Directors to ensure channel growth and opportunities are obtained to achieve regional sales and targets and provide on-going support to the regions
Maintain data in sales systems (CRM)