Strategic Account Executive

Copeland

18d • $130,000 - $165,000 • Remote

About The Position

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! The End User Strategic Account Executive is a key contributor to Copeland’s Cold Chain sales organization, responsible for driving growth through strategic engagement with food retail key customers, primarily grocery, drug, and convenience store chains. This role focuses on delivering tailored solutions that span refrigeration system controls, software, and services. Operating as a customer-centric sales leader, you will execute against a strategic sales plan, build and maintain long-term customer relationships, and ensure high levels of satisfaction. As part of the Copeland Commercial & Cold Chain sales team, you’ll collaborate closely across internal teams—including OEM and Aftermarket Sales—to align on product strategy, technical support, and account planning. You will assist in completing product and business strategies, maintaining customer product profiles, collaborating with multiple internal teams, developing key relationships, and providing technical support as needed. The ideal candidate will manage communications both internally and externally to ensure alignment.

Requirements

• Bachelor's degree with a minimum of 3 years of business-to-business sales experience in a consultative role or equivalent combination of education and experience
• Strong communication skills with the ability to engage both technical and executive decision-makers
• Demonstrated success in consultative solution selling and navigating complex sales cycles
• Experience in cross-functional team collaboration and change management
• Proficiency in Microsoft Word, Excel, and PowerPoint

Nice To Haves

• Deep knowledge of food retail market and buying practices; experience working in or selling into food retail or food service accounts, including supermarket, convenience chains, pharmacy, and dollar chains
• Background in refrigeration of HVAC in one or more of the following areas: Sales, Service, Technical Support, Engineering, Product Management, or Sourcing
• Intermediate to advanced HVAC, lighting, refrigeration, and electronic controls experience
• Energy management/conservation experience or education
• Salesforce CRM experience preferred

Responsibilities

• Drive year-over-year sales growth through selling Cold Chain electronics products, software, and project services
• Identify customer needs and develop customized, account-specific growth strategies that position Copeland as a long-term partner
• Recognize and close cross-functional sales opportunities, including refrigeration compression, controls, and enterprise services to expand recurring revenue streams
• Prepare and deliver compelling sales proposals and presentations tailored to customer goals
• Participate in monthly forecasting and opportunity pipeline management reviews
• Build and deepen relationships with key customer stakeholders, including executives, engineering, operations, project management, and design partners
• Maintain accurate customer profiles, contact records, and sales opportunities in Salesforce CRM
• Serve as a cross-functional liaison within Copeland to ensure strategic alignment and customer support

Benefits

• Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more.
• We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees