Strategic Account Executive

Baylor Genetics,

About The Position

The Strategic Account Executive serves as the primary relationship manager for assigned health systems, with a focused mandate to drive administrative, operational, and clinical pull-through of enterprise and health-system agreements at the local and regional level. This role partners closely with Regional Account Executives (RAEs) and cross-functional internal teams to ensure successful implementation, workflow integration, provider engagement, and sustained adoption of genomic testing programs—particularly within NICU and PICU environments. The Strategic Account Executive plays a critical role in advancing utilization, identifying growth and expansion opportunities, and strengthening long-term health-system partnerships.

Requirements

  • Bachelor’s degree required
  • 5+ years of experience in healthcare, diagnostics, or health-system account management
  • Experience working with hospital systems and NICU/PICU environments including robust understanding of health system operations and governance
  • Strong understanding of clinical adoption workflows and operational implementation
  • Proven ability to manage complex relationships and work collaboratively in a fast-paced, cross-functional environment.
  • Excellent communication, organizational, and analytical skills

Nice To Haves

  • advanced degree preferred

Responsibilities

  • Serve as the primary point of contact for assigned NICU and PICU health-system relationships
  • Drive adoption and growth of NICU WGS/WES and related genomic testing programs
  • Partner with RAEs to map stakeholders and support enterprise-to-site pull-through
  • Support onboarding, implementation, workflow integration, and educational initiatives
  • Manage inbound escalations and coordinate resolution with internal teams
  • Monitor ordering patterns, utilization trends, and provider feedback
  • Identify and advance expansion opportunities within major health systems
  • Support strategic initiatives and pilot programs
  • Maintain accurate account documentation and action plans
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