Strategic Account Executive
About The Position
About ePromos ePromos Promotional Products, LLC, has been a leading industry distributor in the promotional space for over 20 years! Our award-winning website combined with our sales strategy, service capabilities and enterprise level solutions consistently set us apart. As a remote-first company, ePromos embraces flexibility, collaboration, and continuous improvement. Our team is composed of passionate professionals who thrive in a fast-paced, performance-driven culture where ideas are valued and innovation is encouraged. Our values are strong with a deep-rooted emphasis on giving back as part of our ePromos Cares mission. At ePromos, we don’t just sell products—we help build brands. Join us and be part of a company that’s redefining the promotional marketing space through strategic thinking, bold creativity, and a people-first approach. This is an evergreen position. We are continuously interested in connecting with qualified candidates and may keep applications on file for future opportunities that align with this role. While an immediate opening may not be available, applicants may be contacted as business needs evolve. BASIC FUNCTION SUMMARY: The Strategic Account Executive is responsible for managing high-value enterprise client relationships, driving revenue growth, and developing long-term strategic partnerships that support organizational objectives. This senior client-facing role serves as the primary liaison to key accounts, guiding them through consultative sales strategies, aligning business needs with company capabilities, and ensuring exceptional client satisfaction. The Strategic Account Executive partners closely with cross-functional teams, including Merchandising, Marketing, and Operations, to deliver tailored, high-impact solutions that strengthen client engagement and optimize revenue performance. ESSENTIAL FUNCTIONS: Duties, Skills, Responsibilities, and Expectations Client Relationship Management & Strategy: Serve as the primary point of contact for key enterprise accounts, building strong relationships with C-level executives and senior decision-makers. Develop and execute comprehensive account strategies, including Annual Account Plans, aligned with client goals and company revenue targets. Understand client business models, challenges, and long-term objectives to proactively deliver strategic guidance. Revenue Growth & Opportunity Expansion: Identify upsell, cross-sell, and expansion opportunities within assigned accounts. Drive sustainable revenue growth while ensuring long-term profitability of client relationships. Partner with internal teams to develop customized proposals and solutions that support revenue objectives. Cross-Functional Collaboration: Collaborate with merchandising, marketing, operations, and other internal partners to deliver tailored solutions that align to client needs. Facilitate communication across departments to ensure seamless execution of client initiatives and programs. Coordinate internal resources to resolve issues, present new capabilities, and elevate client experience. Market Intelligence & Advisory: Stay informed about industry trends, market shifts, and competitive landscapes. Provide insights and recommendations to clients based on market intelligence and performance data. Utilize expertise to consult at the executive level and influence client strategy. Performance Monitoring & Reporting: Use company systems—including CRM tools such as NetSuite—to track and manage account performance. Monitor KPIs related to revenue, profitability, retention, and client satisfaction. Deliver regular updates, analyses, and progress reports to leadership and client stakeholders.
Requirements
- Bachelor’s degree in Business, Marketing, Communications, or related field preferred; equivalent experience considered.
- 7+ years of enterprise or strategic account sales experience, with demonstrated success in the promotional products sector.
- Demonstrated success in exceeding revenue targets and maintaining long-term enterprise client relationships.
- Strong negotiation, communication, consultative selling, and presentation skills.
- Proficiency with CRM systems (e.g., NetSuite) and modern sales technologies.
- Proven ability to influence executives and navigate complex account environments.
Nice To Haves
- Experience selling into enterprise or B2B environments.
- Background in promotional products, distribution, or related industries is beneficial.
- Ability to develop data-driven recommendations using client performance insights.
- Strong analytical skills and familiarity with sales forecasting methodologies.
Responsibilities
- Serve as the primary point of contact for key enterprise accounts, building strong relationships with C-level executives and senior decision-makers.
- Develop and execute comprehensive account strategies, including Annual Account Plans, aligned with client goals and company revenue targets.
- Understand client business models, challenges, and long-term objectives to proactively deliver strategic guidance.
- Identify upsell, cross-sell, and expansion opportunities within assigned accounts.
- Drive sustainable revenue growth while ensuring long-term profitability of client relationships.
- Partner with internal teams to develop customized proposals and solutions that support revenue objectives.
- Collaborate with merchandising, marketing, operations, and other internal partners to deliver tailored solutions that align to client needs.
- Facilitate communication across departments to ensure seamless execution of client initiatives and programs.
- Coordinate internal resources to resolve issues, present new capabilities, and elevate client experience.
- Stay informed about industry trends, market shifts, and competitive landscapes.
- Provide insights and recommendations to clients based on market intelligence and performance data.
- Utilize expertise to consult at the executive level and influence client strategy.
- Use company systems—including CRM tools such as NetSuite—to track and manage account performance.
- Monitor KPIs related to revenue, profitability, retention, and client satisfaction.
- Deliver regular updates, analyses, and progress reports to leadership and client stakeholders.
Benefits
- Equal Opportunity Employer
- Commitment to creating a diverse workplace environment
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What This Job Offers
Job Type
Full-time
Career Level
Senior
