Strategic Account Executive - Mandarin Speaking

DoorDash•Chicago, IN

1d•Hybrid

About The Position

The Strategic Account Executive (SAE) acquires high-value restaurant partners in DoorDash’s strategic markets. The role owns the full sales cycle—from prospecting and prioritization through discovery, negotiation, and close—and manages a high-volume portfolio of opportunities with varying complexity and potential impact. The SAE uses data, technology, AI-enabled tools, and business judgment to prioritize work and navigate commercial conversations, while maintaining accountability for activity, pipeline, and revenue outcomes. The role also collaborates cross-functionally to structure deals, address merchant challenges, and improve sales practices. The position is flexible, with a mix of remote and in-office work, and requires travel as needed for trainings, offsites, team-building events, and other business needs. Mandarin-speaking candidates are strongly preferred, though qualified candidates who do not speak Mandarin are also considered.

Requirements

At least 3 years of inside sales or B2B sales experience, including demonstrated success in a closing role.
A track record of meeting or exceeding quota in a fast-paced, high-volume sales environment.
Experience managing a portfolio of opportunities and prioritizing accounts with varying complexity and revenue potential.
Experience navigating higher-value or more complex deals, including multi-location or larger SMB customers.
Strong prospecting, discovery, objection-handling, negotiation, and closing skills.
Strong business judgment and ability to make decisions with incomplete information.
High ownership and comfort independently diagnosing problems and determining next steps.
A data-driven approach to evaluating performance and identifying opportunities to improve.
Experience using CRM and sales technology such as Salesforce, Outreach, Sales Navigator, or similar tools.
Curiosity and willingness to adopt emerging technology, including AI, to improve productivity and sales effectiveness.
Growth mindset and demonstrated ability to incorporate coaching, test new approaches, and adapt quickly.
Curiosity about local businesses, technology, and how platforms like DoorDash can create value for merchants.

Nice To Haves

Mandarin speaking.

Responsibilities

Prospect, qualify, pitch, negotiate, and close strategically important restaurant partners, including multi-location opportunities.
Manage a large portfolio of prospects and opportunities, prioritizing time toward the highest-value opportunities using data and business judgment.
Lead merchants through the full sales cycle, from initial outreach and discovery through negotiation and close, adapting the approach to merchant needs and deal complexity.
Understand merchant economics, evaluate potential deal structures, and negotiate within established financial guardrails.
Maintain disciplined outbound activity across calls, emails, and follow-ups, and create and advance sufficient pipeline to meet goals.
Use CRM, sequencing, automation, AI-enabled tools, and other sales technology to research accounts, prepare for conversations, improve productivity, and make better decisions.
Identify obstacles, determine next steps independently, and engage cross-functional partners when their expertise can advance an opportunity.
Use performance data, coaching, and experimentation to identify gaps, refine sales approaches, and adapt when a strategy is not working.
Share successful approaches, tools, and learnings to improve team execution.
Represent DoorDash professionally and deliver a thoughtful merchant experience that supports long-term partnerships.