Storm Services Onboarding Specialist

Utility Supply and Construction Company•, MI

About The Position

The Hydaker-Wheatlake Company is seeking a Storm Services Onboarding Specialist to support storm restoration staffing. The role builds and maintains storm rosters, supports call-outs, and quickly and accurately onboards restoration personnel, including during periods of high-volume processing. It handles onboarding documentation and pre-hire checks, maintains personnel records in the company HRIS, and coordinates with internal departments to complete onboarding. The specialist serves as an initial contact for onboarding questions, keeps Storm Leadership informed of progress, and provides schedule flexibility and on-call coverage as storm operations require. Other duties may be assigned during lighter periods between storm events.

Requirements

  • Excellent organizational and communication skills.
  • Detail-oriented, with a commitment to confidentiality.
  • Ability to stay organized and accurate when priorities shift quickly.
  • Flexibility to work a variable schedule, including some evenings, weekends, and on-call availability during storm events.
  • Familiarity with HRIS and proficiency in Microsoft Office Suite.

Nice To Haves

  • Experience in human resources, onboarding, or a similar administrative role.
  • Experience in a utility, construction, or storm restoration environment.
  • Working knowledge of Form I-9, background check, and drug testing processes.
  • Familiarity with DOT and CDL requirements.

Responsibilities

  • Build and maintain storm rosters in coordination with Storm Leadership.
  • Support the call-out process by contacting restoration personnel and confirming availability as directed by Storm Leadership.
  • Onboard storm restoration personnel quickly and accurately, including during surge periods.
  • Collect and process onboarding documentation, including Form I-9 verification and tax withholding forms.
  • Complete pre-hire requirements, including background checks, drug and alcohol testing, CDL and driver's license verifications, and customer-specific requirements.
  • Enter and maintain accurate storm personnel information in the company HRIS in accordance with Human Resources record standards.
  • Coordinate with Human Resources, Fleet, Safety, IT, Accounting, and Payroll to complete onboarding.
  • Serve as the first point of contact for restoration personnel with onboarding questions and refer broader HR matters to Human Resources.
  • Keep Storm Leadership informed of roster and onboarding status.
  • Provide on-call coverage and schedule flexibility as storm operations require.
  • Perform other duties as assigned during lighter periods between storm events.

Benefits

  • Competitive wages.
  • Comprehensive medical, dental, and vision plans for the employee and family.
  • Paid time off, including vacation, sick leave, and paid holidays.
  • 401(k) with company contributions.
  • Professional development opportunities for continuous learning and career advancement.
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