Storm Project Coordinator

Infinity Home Services • Fulton, MD

12d • Hybrid

About The Position

As the team’s Storm Project Consultant, you will convert leads from new clients into sales and maintain relationships with previous clients in response to storm events. As an essential part of the sales team and reporting directly to the Sales Manager, you will work to drive revenue growth by converting leads into signed contracts and maintaining relationships with existing clients. Responsibilities include scheduling homeowner visits, generating leads through various channels, meeting with homeowners to understand their needs, presenting tailored solutions, and completing contracts. Additionally, the Estimator collaborates with team members, liaises with insurance adjusters, and provides feedback for improving revenue opportunities. Adherence to safety protocols and occasional travel for storm events are also part of the role. You will be part of a very collaborative, very agile team working collectively to fulfill our mission of saving our communities from unscrupulous contractors. We promise an open and transparent environment where you’ll be surrounded by highly intelligent people all working together towards a common goal.

Requirements

• Maintains and executes a schedule of canvassing and planned visits to homeowners.
• Works with the Brand Ambassadors, Stom Manager, Sales Manager, Sales Schedulers to ensure his/her calendar is current and openings are visible while prospecting sales appt and running sales leads.
• Generating Storm leads and opportunities with cold calling, working directly with project managers for upsells, social media and partnering with brand ambassadors.
• Contacts other neighbors, works personal networks, or attends home shows to identify homeowners who may need products or services.
• Follows up as necessary.
• Allocates time to generate leads at Company-sponsored home shows.
• Contacts potential customers using information provided by the Brand Ambassadors and sales scheduler.
• Meets with homeowners to discuss needs.
• Listens to the customer, personally inspects the area of the home in question, and actively works with the customer to determine their exact needs.
• Meets with potential Customers nights, weekends, or holidays as required.
• Presenting solutions and or insurance process for homes with storm damage and signing storm form contingency contract with customer
• Meets with insurance adjuster/ ladder assists, engineers as needed for site inspections and assisting with any questions they may have in regards to storm damage to the home
• Presents solutions and overcomes objections to close deals.
• Working with customers to Sign off on G Fedale contact.
• Completes contracts.
• Completes the Proposal form with all specifications, prices, and payment terms.
• Ensures the customer understands that all work must be documented and that no verbal promises or expectations are allowed.
• Makes arrangements to either pick up the deposit check or have a payment sent to or called into the Billing Specialist at the Newport office.
• Assists in arranging financing.
• Works with the customer while onsite to apply for financing if not paying by check or credit card.
• Ensures that the customer actually applies and is approved for financing, not just that they qualified.
• Provides feedback to the Marketing and Production Departments.
• Provides feedback to other departments on potential revenue opportunities or improvements that could help the Company grow.
• Provides information necessary for commission calculation on a timely basis.
• Works with the Accounting Department to ensure all information needed for calculating commission payments for any given quarter are submitted within the first two weeks of the following quarter.
• Seeks to improve productivity and results on a daily basis.
• Follows all Company safety rules and operating procedures, practices and guidelines.
• Completes other tasks as assigned by Management.
• Additional travel maybe required to emerging markets to respond to storm events

Responsibilities

• Maintains and executes a schedule of canvassing and planned visits to homeowners.
• Works with the Brand Ambassadors, Stom Manager, Sales Manager, Sales Schedulers to ensure his/her calendar is current and openings are visible while prospecting sales appt and running sales leads.
• Generating Storm leads and opportunities with cold calling, working directly with project managers for upsells, social media and partnering with brand ambassadors.
• Contacts other neighbors, works personal networks, or attends home shows to identify homeowners who may need products or services.
• Follows up as necessary.
• Allocates time to generate leads at Company-sponsored home shows.
• Contacts potential customers using information provided by the Brand Ambassadors and sales scheduler.
• Meets with homeowners to discuss needs.
• Listens to the customer, personally inspects the area of the home in question, and actively works with the customer to determine their exact needs.
• Meets with potential Customers nights, weekends, or holidays as required.
• Presenting solutions and or insurance process for homes with storm damage and signing storm form contingency contract with customer
• Meets with insurance adjuster/ ladder assists, engineers as needed for site inspections and assisting with any questions they may have in regards to storm damage to the home
• Presents solutions and overcomes objections to close deals.
• Working with customers to Sign off on G Fedale contact.
• Completes contracts.
• Completes the Proposal form with all specifications, prices, and payment terms.
• Ensures the customer understands that all work must be documented and that no verbal promises or expectations are allowed.
• Makes arrangements to either pick up the deposit check or have a payment sent to or called into the Billing Specialist at the Newport office.
• Assists in arranging financing.
• Works with the customer while onsite to apply for financing if not paying by check or credit card.
• Ensures that the customer actually applies and is approved for financing, not just that they qualified.
• Provides feedback to the Marketing and Production Departments.
• Provides feedback to other departments on potential revenue opportunities or improvements that could help the Company grow.
• Provides information necessary for commission calculation on a timely basis.
• Works with the Accounting Department to ensure all information needed for calculating commission payments for any given quarter are submitted within the first two weeks of the following quarter.
• Seeks to improve productivity and results on a daily basis.
• Follows all Company safety rules and operating procedures, practices and guidelines.
• Completes other tasks as assigned by Management.
• Additional travel maybe required to emerging markets to respond to storm events

Benefits

• Opportunities for professional growth and development tied to your personal interests
• A transparent, supportive, and collaborative work environment
• The chance to make a positive impact on our communities and the environment
• Competitive: Health, dental, and vision coverage; PTO; Paid Holidays; Life Insurance; 401k with match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed