STORES ASSISTANT

Packaging Corporation of America•Gladstone, VA

1d•Onsite

About The Position

The Stores Assistant performs storeroom duties in a warehouse setting, maintains a safety-conscious environment, and assists the Stores Coordinator at PCA’s Riverville Mill. The role supports maintenance and operations by managing inventory, purchasing processes, receiving and shipping, and customer service for counter and walk-in requests. It includes scheduled and emergency after-hours call coverage through an on-call rotation. The position supports PCA’s commitment to service and continuous improvement by following company policies and procedures, sharing information with the team, and looking for ways to improve service. Daily work may include addressing problem shipments, processing order acknowledgements, approving store-stock invoices, handling repair requests, making stock-item changes, and supporting Storeroom Clerks. Weekly work includes completing Zero on Hand, Expedite, and Repairable reports, and investigating past-due invoices, pending receipts, and invoices in error.

Requirements

High school diploma or GED.
At least 2 years of experience in stores, purchasing, warehousing, or inventory.
Must be authorized to work in the United States.
Experience in a manufacturing setting in Purchasing, Stores, or Inventory Control.
Material-handling skills, including lift-truck certification and operation.
Experience with an ERP system such as PeopleSoft, Maximo, or SAP.
Excellent interpersonal, written, and oral communication skills.
Strong computer skills, including Microsoft Excel, PowerPoint, Word, and Outlook.
Ability to perform duties efficiently and safely.
Ability to interact with all levels of the organization and work well in a team environment.
Proven positive customer-service record and ability to handle difficult customers professionally.
Excellent time-management skills to accomplish responsibilities in a demanding work schedule.
Strong analytical skills.
Ability to qualify as a forklift operator and acquire hazardous-shipping certification.
Ability to set high personal performance standards and goals while working under minimal supervision.
Previous experience as a team member or a strong understanding of the importance of open communication and information sharing among team members.

Nice To Haves

Certifications relevant to Purchasing or Inventory Control, including CPM, CPSM, or APICS.

Responsibilities

Receive and ship materials, check in freight, unload freight trucks, process front-counter requisitions, and assist walk-in traffic.
Keep the storeroom safe and clean, and participate in safety and crew meetings.
Use the computer system for data entry, inquiries, and review; input packing slips into the receiving system.
Set up new suppliers and inventory items in the stores system.
Expedite materials, services, and rentals for maintenance and operations departments.
Stock storeroom shelves and perform cycle-count inventories.
Process purchase requisitions into purchase orders and maintain purchase orders, including updates to due dates, pricing, and item descriptions.
Process paperwork for vendor credits, warranties, and other departmental needs.
Manage inventory controls in accordance with PCA expectations, SOX compliance, month-end closing, and internal inventory policies and procedures.
Ensure contractor compliance through ISNET.
Provide backup support to the Stores Coordinator and other Stores Assistants as needed.
Operate a forklift and maintain hazardous-shipping certification.
Participate in an on-call rotation and provide scheduled and emergency after-hours call coverage.
Handle problem shipments, process order acknowledgements, approve store-stock invoices, handle repair requests, make stock-item changes, and support Storeroom Clerks.
Complete weekly Zero on Hand, Expedite, and Repairable reports, and investigate past-due invoices, pending receipts, and invoices in error.
Follow company policies and procedures, share useful information with team members, and identify ways to improve customer service.
Support PCA’s Commitment to Service by doing what is right for customers, focusing on strategies that add value and support growth, and keeping promises.