seasonal

Michaels • Tulsa, OK

4d • Onsite

About The Position

Provide friendly customer service in a public retail store by helping customers find products, offering solutions, and delivering a fast, friendly checkout experience. Support store operations through truck unloading, stocking, merchandise recovery, store maintenance, and related duties. The role is cross-trained in Custom Framing sales and production and may include other duties as assigned.

The work environment includes climate-controlled public areas and potentially non-climate-controlled stock rooms. Some outdoor work may be assigned, such as retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Applicants in the U.S. must meet federal, state, and local legal requirements and be at least 16 years old.

Requirements

• Must be at least 16 years old.
• Must satisfy applicable federal, state, and local legal requirements for the job.
• Ability to remain standing for long periods and move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and find solutions.
• Provide a fast and friendly checkout experience and handle cash according to standards.
• Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers about the Voice of Customer (VOC) survey.
• Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including merchandise returns and general store recovery, to maintain a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
• Support shrink and safety programs.
• Follow Standard Operating Procedures (SOPs), Company programs, policies, and standards to ensure compliance with applicable laws and requirements.
• Interact with others respectfully, remain positive in difficult situations, support the organization’s vision and values, and serve as a positive role model for Team Members.
• Cross-train in Custom Framing sales and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility
• Employee Assistance Program
• Medical coverage, depending on position and eligibility
• Dental coverage, depending on position and eligibility
• Vision coverage, depending on position and eligibility
• Telemedicine services
• Flexible spending accounts
• Commuter benefits
• Tuition assistance
• Adoption assistance
• Voluntary insurance options
• Employee discounts
• Partner discount programs

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed