Store Team Member Full Time

Connecticut Fine Wine & Spirits•Greenville, NC

About The Position

Store Team Members help build the company brand by delivering excellent customer service, engaging with customers, and advising them on products to support sales. Although the role is titled full time, the posting identifies it as seasonal. The position is internally referred to as Service Team Member and reports to the store management team. Team members may be assigned sales, merchandising, front-end, or other store responsibilities. Duties include handling inventory and freight, stocking merchandise, building displays, supporting digital orders and store or curbside pickup and delivery, maintaining store safety and cleanliness, and following laws and procedures related to alcohol sales. If delivery is assigned as an essential job function, the team member loads and delivers orders safely and professionally. Seasonal roles are short term, no longer than six months, with the option to apply for a non-seasonal role. The position requires the ability to work a flexible schedule, including evenings and weekends, and to meet the listed physical requirements with or without accommodations. The anticipated pay range is $13.25–$18.55 per hour; actual compensation may vary and will meet or exceed the applicable minimum wage. Benefits eligibility may vary.

Requirements

Must be 21 years of age or older.
Ability to work a flexible schedule as business requires, including evenings and weekends.
Ability to walk, bend repeatedly, and remain on feet for 8–10 hours a day.
Ability to safely lift, load, and handle cases and pallets; climb ladders; and lift 50 pounds overhead repeatedly.
Ability to work with or without reasonable accommodations.
Familiarity with point-of-sale systems and inventory management software.

Nice To Haves

High school diploma or equivalent preferred.
One or more years of retail experience preferred.

Responsibilities

Deliver excellent customer service by greeting customers, building relationships, advising them on products, and providing personalized experiences.
Support sales and maintain knowledge of advertisements, promotions, and loyalty programs.
Process freight; organize, distribute, pull, and stock inventory; build displays and end caps; and place signage.
Fulfill digital orders and assist with in-store and curbside pickup and delivery services, including driving and making deliveries if assigned.
Participate in wine, spirits, and beer training to build product knowledge.
Maintain safety and cleanliness standards throughout the store.
Follow applicable laws and regulations related to alcohol sales and help maintain a safe, compliant store environment.
Complete cross-functional responsibilities and other duties as assigned.
If delivery is an essential job function, load and deliver orders safely and professionally in accordance with company procedures and traffic and safety laws.