Aerie - Store Team Leader (Store Manager)

American Eagle Outfitters•Leawood, KS

About The Position

The full-time Store Team Leader (Store Manager) leads the store as an entrepreneurial-minded business owner, maximizing daily operations and delivering sales and financial results. The role develops and coaches a strong team, makes strategic business decisions, maintains operational excellence, and ensures the store meets AEO Brand Standards. The Store Team Leader also owns key store business and people processes, including planning, visual merchandising, scheduling, performance development, and asset protection.

Requirements

  • Prior experience leading functional teams in a retail management role.
  • Ability to multitask and demonstrate attention to detail, prioritization, and time management.
  • Ability to lead and develop teams, with a general understanding of employment law.
  • Effective communication and conflict-management skills.
  • Business acumen and ability to analyze reporting to drive sales.
  • Flexible availability to work when guests shop.
  • Passion for AE and Aerie products.

Responsibilities

  • Drive sales, store productivity, guest loyalty, and a best-in-class guest experience.
  • Create, manage, and own the store business plan to achieve KPI goals.
  • Analyze reporting and daily sales trends and make real-time decisions to meet store financial goals and manage controllable P&L elements.
  • Recruit, hire, retain, and develop a high-performing team; support associates’ career development and maintain succession plans.
  • Develop store leaders through leadership training, performance feedback, individual development plans, and annual performance reviews.
  • Establish and communicate goals, hold the team accountable to brand standards, and recognize outstanding performance.
  • Maintain AEO Brand Visual Standards and oversee visual and merchandising processes, Floorsets, merchandise adjustments, and replenishment.
  • Evaluate traffic, calendars, and payroll reports to adjust schedules to business needs and provide a strong guest experience while managing payroll.
  • Make compensation decisions with integrity and meet Asset Protection Standards for audits and shrink.
  • Follow AEO policies and procedures.

Benefits

  • 40% year-round discount on AE and Aerie products, plus additional seasonal discounts with new Floorsets.
  • Store contests offering opportunities to win free merchandise and other exclusive prizes.
  • Development opportunities, opportunities to learn new skills, and potential for career advancement.
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