Aerie - Store Team Leader (Store Manager)

American Eagle Outfitters•Broomfield, CO

About The Position

The full-time Store Team Leader (Store Manager) leads the store as an entrepreneurial-minded business owner, maximizing daily operations and delivering operational excellence while maintaining AEO Brand Standards. The role focuses on developing and coaching a strong team, making strategic decisions to drive business results, and providing a best-in-class guest experience. The Store Team Leader owns the store business plan and controllable elements of the store P&L, using reporting and sales trends to make decisions that support sales and financial goals. The role also leads recruiting, hiring, retention, leadership development, performance feedback, succession planning, visual merchandising, scheduling, payroll management, and adherence to company policies and Asset Protection Standards.

Requirements

  • Previous experience leading functional teams in a retail management role.
  • Ability to multitask, attention to detail, and strong priority-setting and time-management skills.
  • Ability to lead and develop teams and a general understanding of employment law.
  • Effective communication and conflict-management skills.
  • Business acumen and ability to analyze reporting to drive sales.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Love of AE and Aerie products.

Responsibilities

  • Drive sales by maximizing store productivity and building guest loyalty through a best-in-class guest experience.
  • Create, manage, and own the store business plan to meet KPI goals.
  • Analyze reporting and daily sales trends to make real-time business decisions and achieve store financial goals.
  • Recruit, hire, and retain a high-performing team.
  • Develop associates and store leaders through coaching, leadership development training, performance feedback, individual development plans, and annual performance reviews.
  • Encourage associates to pursue internal opportunities and maintain succession plans and clear career paths.
  • Build a culture of teamwork and recognition by establishing and communicating goals, holding the team accountable to brand standards, and recognizing strong performance.
  • Maintain AEO Brand Visual Standards and own visual and merchandising processes, including Floorsets, merchandise adjustments, and replenishment.
  • Ensure the team understands its responsibilities for keeping the store guest-ready.
  • Evaluate traffic, calendars, and payroll reports to create and adjust schedules to meet business needs and manage payroll.
  • Make compensation decisions with integrity, ensure audit and shrink results meet Asset Protection Standards, and follow AEO policies and procedures.

Benefits

  • 40% year-round product discount at AE and Aerie, plus additional seasonal discounts with new Floorsets.
  • Store contests offering chances to win free merchandise and other exclusive prizes.
  • Opportunities for development, learning new skills, and career advancement.
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