Store Team Lead

Crocs, Inc. • SeaTac, WA

3d • $20 - $24 • Onsite

About The Position

The Store Team Lead helps create memorable consumer experiences while supporting store operations and team performance. The role delivers outstanding service, shares product and brand knowledge, and helps the team meet sales goals. Key holder duties include opening and closing procedures, cash handling, maintaining store recovery standards, and ensuring the store is ready for business each day. The Team Lead also supports daily activities in an assigned area, delegates tasks, monitors progress, and follows up to maintain high service standards.

Requirements

• Must be 18 years or older.
• 2–3 years of retail experience.
• Flexibility to work nights, weekends, holidays, and extended hours; regular attendance and punctuality are essential.
• Desire to succeed in a high-growth, fast-paced retail environment.
• Ability to move merchandise with appropriate equipment between the backroom and sales floor.
• Ability to place and arrange items on shelves and racks.
• Ability to climb and descend ladders while carrying merchandise.
• Ability to lift 30 pounds or more with assistance.
• Ability to remain on feet for at least 8 hours per shift and continuously move throughout the store.
• Ability to stand, walk, kneel, or balance for periods of time.
• Ability to read and understand instructions, reports, and information on computer or register screens, and to input information into a computer.

Nice To Haves

• Prior store leadership experience.

Responsibilities

• Deliver outstanding consumer experiences by applying the C.H.A.R.M service model.
• Promote a positive team culture by sharing ideas, feedback, and concerns and demonstrating Crocs, Inc. core values.
• Assist across store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
• Lead by example on the sales floor and work with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
• Manage day-to-day team activities in an assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up.
• Stay informed about product collaborations, launches, and brand initiatives and share relevant knowledge with consumers.
• Follow Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
• Perform key holder duties, including opening and closing procedures, cash handling, store recovery, and preparing the store for business.

Benefits

• Company incentive program.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life and AD&D coverage.
• Short- and long-term disability coverage.
• Paid time off.
• Employee assistance.
• 401(k) program with company match.
• Additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed