Store Sales Specialist

REI (Recreational Equipment Inc.)•Falls Church, VA

About The Position

REI Co-op seeks a Store Sales Specialist to help create better outdoor experiences by sharing product knowledge, making recommendations, and engaging with customers. The role supports REI’s customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. It also helps maintain the appearance and organization of merchandise on the sales floor and keeps current on REI products, services, and trends. The position includes assisting customers, maintaining visual standards, participating in sales and service training, supporting store pickup and product processing, and following loss prevention and safety procedures. The role requires a flexible schedule based on business needs. Store retail experience is preferred.

Requirements

  • Ability to work a flexible schedule based on business needs.
  • Enjoys communicating and building relationships, both inside and outside the organization.
  • Open to feedback and other viewpoints in support of the business.
  • Uses business understanding, innovative thinking, and sound judgment to solve problems.
  • Makes recommendations by combining information from various sources.
  • Produces quality work by setting effective goals and establishing priorities.
  • Organizes and uses resources to meet deadlines and keeps others informed about plans and progress.
  • Engages and influences others to accomplish organizational goals.

Nice To Haves

  • Store retail experience.

Responsibilities

  • Assist customers with questions about products, memberships, and special ticket sales.
  • Maintain visual standards in coordination with store management, merchandising, and sales leads.
  • Participate in REI Sales & Service Training and promote REI goods and services.
  • Support store pickup, including receiving and processing products.
  • Follow REI loss prevention and safety procedures.
  • Help keep the store looking good and merchandise organized on the floor.
  • Perform additional duties as assigned.

Benefits

  • Employee discount for regular employees.
  • Access to health benefits.
  • Retirement savings plan.
  • Accrued time off.
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