Store Sales Specialist

REI (Recreational Equipment Inc.) • Bellevue, WA

9d

About The Position

REI Co-op seeks a Store Sales Specialist to help create better outdoor experiences by sharing product knowledge, making recommendations, and engaging with customers. The role supports REI’s customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. It also helps maintain the store’s appearance and organize merchandise on the sales floor. The specialist stays informed about REI products and services and shares that knowledge with customers.

The position involves assisting customers, maintaining visual standards, participating in sales and service training, supporting store pickup and product processing, and following loss prevention and safety procedures. Candidates should be comfortable communicating and building relationships, using sound judgment to solve problems, prioritizing work, organizing resources, and collaborating with others. Store retail experience is preferred. The role requires a flexible schedule based on business needs.

REI states that regular employees receive an employee discount, access to health benefits, a retirement savings plan, and accrued time off. The listed pay range is $18.40–$20.83 per hour.

Requirements

• Ability to work a flexible schedule based on business needs.
• Enjoy communicating and building relationships inside and outside the organization.
• Openness to feedback and other viewpoints in support of the business.
• Use business understanding, innovative thinking, and sound judgment to solve problems.
• Make recommendations by combining information from various sources.
• Produce quality work by setting effective goals and establishing priorities.
• Organize and use resources to meet deadlines, and keep others informed about plans and progress.
• Engage and influence others to accomplish organizational goals.

Nice To Haves

• Store retail experience.

Responsibilities

• Assist customers with questions about products, memberships, and special ticket sales.
• Maintain visual standards in coordination with store management, merchandising, and sales leads.
• Participate in REI Sales & Service Training and promote REI goods and services.
• Support store pickup, including receiving and processing products.
• Follow REI loss prevention and safety procedures.
• Work a flexible schedule based on business needs.
• Perform additional duties as assigned.

Benefits

• Employee discount
• Access to health benefits
• Retirement savings plan
• Accrued time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed