Store Sales Specialist

REI (Recreational Equipment Inc.)•Pittsburgh, PA

About The Position

REI Co-op seeks a Store Sales Specialist to help create better outdoor experiences by sharing product knowledge, making recommendations, and engaging with customers. The role supports REI’s customer satisfaction guarantee by facilitating transactions, selling memberships, and offering REI products and services. It also helps maintain the store’s appearance and organize merchandise on the sales floor, while staying current on REI products, services, and trends. The position involves assisting customers, supporting store pickup and product processing, maintaining visual standards, participating in sales and service training, and following loss-prevention and safety procedures. The schedule must be flexible based on business needs. Store retail experience is preferred.

Requirements

Ability to work a flexible schedule based on business needs.
Enjoys communicating and building relationships, both inside and outside the organization.
Open to feedback and other viewpoints in support of the business.
Uses business understanding, innovative thinking, and sound judgment to solve problems.
Makes solid recommendations by combining information from various sources.
Produces quality work by setting effective goals and establishing priorities.
Organizes and uses resources to meet deadlines and keeps others informed about plans and progress.
Engages and influences others to accomplish worthwhile organizational goals.

Nice To Haves

Store retail experience.

Responsibilities

Assist customers with questions about products, memberships, and special ticket sales.
Maintain visual standards in coordination with store management, merchandising, and sales leads.
Participate in REI Sales & Service Training and promote REI goods and services.
Support store pickup, including receiving and processing products.
Follow REI loss-prevention and safety procedures.
Work a flexible schedule based on business needs.
Perform additional duties as assigned.