0167 - West Des Moines IA - Store Sales Specialist

REI (Recreational Equipment Inc.)•West Des Moines, IA

About The Position

REI Co-op seeks a Store Sales Specialist to help create outdoor experiences by sharing product knowledge, making recommendations, and engaging with customers. The role supports REI’s customer satisfaction guarantee by facilitating transactions, selling memberships, and promoting REI products and services. It also helps maintain the store’s appearance and keep merchandise organized on the sales floor. The specialist stays current on REI products and services and shares relevant knowledge with customers.

Requirements

Enjoy communicating and building relationships inside and outside the organization.
Be open to feedback and other viewpoints in support of the business.
Use business understanding, innovative thinking, and sound judgment to solve problems.
Make recommendations by combining information from various sources.
Produce quality work by setting effective goals and establishing priorities.
Organize and use resources to meet deadlines, while keeping others informed about plans and progress.
Engage and influence others to accomplish organizational goals.

Nice To Haves

Store retail experience.

Responsibilities

Assist customers with questions about products, memberships, and special ticket sales.
Maintain visual standards in coordination with store management, merchandising, and sales leads.
Participate in REI Sales & Service Training and promote REI goods and services.
Support store pickup, including receiving and processing products.
Follow REI loss prevention and safety procedures.
Work a flexible schedule based on business needs.
Perform additional duties as assigned.