Store Sales Representative - Springfield W, MO

Sherwin-Williams•Springfield, MO

About The Position

The Store Sales Representative grows sales at assigned Lowe’s stores within a geographic territory by implementing sales and marketing programs, training activities, service, and merchandising responsibilities. The role covers 3–5 stores, depending on geography and store volume, and supports Lowe’s locations in Springfield, Hollister, Ozark, and Republic, Missouri, and Mountain Home, Arkansas. The representative manages customer relationships and store appearance and responds promptly to business needs. The role includes contact with customers, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuable items. Access may be supervised or unsupervised. The employer states that it reviews criminal history to protect its business, operations, and reputation, and to protect the safety of customers, staff, employees, vendors, contractors, and the public. Travel within the assigned region, including overnight travel, may be required up to 50% of the time.

Requirements

At least 18 years of age.
Legally authorized to work in the country of employment without now or in the future needing sponsorship for an employment work visa.
High school diploma or GED.
Valid unrestricted driver’s license.
At least one year of work experience in customer service, retail, or sales.
Willingness to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
Willingness to travel as required for the position.

Nice To Haves

Bachelor’s degree or higher.
Ability to read, write, comprehend, and communicate in Spanish.
At least three years of work experience in customer service, retail, or sales.
Working experience with profit and loss or budget management.
Previous working experience selling paint and paint-related products.

Responsibilities

Establish strong selling relationships with store associates, store management, and other district managers.
Promote and represent brand and product strengths to Lowe’s associates and customers, including contractors, and identify competitive advantages and competitors’ weaknesses.
Use the Customer Relationship Management (CRM) system to document sales calls and store visits.
Gather and document competitor intelligence in the CRM.
Conduct contractor events to promote products and increase sales.
Ensure promotions, pricing, and signage are set appropriately in each store.
Prepare an Annual Growth Plan (AGP) for assigned stores to meet or exceed sales and profit goals.
Conduct product knowledge, sales, promotional display, and equipment training for current and newly hired Lowe’s associates.
Assist store associates with tinting or mixing paint as needed.
Review the department’s Sherwin-Williams products and ensure products are fully stocked and properly displayed.
Make sales calls, as requested by Lowe’s, to residential repainting customers, remodelers, property maintenance managers, and local home builders to increase pro-paint sales; approximately 10% of weekly time is spent on this activity.
Conduct profit and loss reviews and management, including expense management, mistint expense tracking, collateral expenses, and travel and entertainment.
Travel within the assigned region, including overnight travel, up to 50% of the time.