Store Sales Associate Lead

Daiso • Phoenix, AZ

5d

About The Position

As a Store Sales Associate Lead, you will help ensure the smooth operation of a retail store by leading a team of sales associates, delivering exceptional customer service, and driving sales to achieve store targets. The role includes supervising and supporting staff, maintaining a welcoming and organized sales floor, helping customers select products, monitoring sales performance, and assisting with inventory management.

Requirements

• High school diploma or equivalent.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset and passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Nice To Haves

• Additional education or training in retail management.

Responsibilities

• Supervise and motivate sales associates, providing guidance and support.
• Schedule and assign tasks to team members to support efficient store operations.
• Conduct performance evaluations and provide constructive feedback.
• Assist with training new sales associates and foster a positive work environment.
• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and recommendations for a personalized shopping experience.
• Resolve customer complaints or concerns promptly and escalate them when necessary.
• Maintain a clean and organized sales floor and ensure merchandise is properly displayed.
• Engage customers and promote products to drive sales.
• Meet or exceed individual and team sales targets.
• Monitor sales trends and identify opportunities for improvement.
• Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.
• Assist in receiving, organizing, and replenishing merchandise.
• Conduct regular inventory counts and assist with stock management.
• Ensure products are accurately priced and labeled.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED