Store Sales Associate Lead

Daiso•Torrance, CA

About The Position

As a Store Sales Associate Lead, you will help ensure the smooth operation of the retail store by leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets. The role also supports inventory management, merchandise presentation, and stock accuracy.

Requirements

High school diploma or equivalent.
Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
Strong leadership skills and the ability to effectively manage a team.
Excellent communication and interpersonal skills.
Customer-focused mindset and passion for delivering exceptional service.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Basic computer skills and familiarity with point-of-sale systems.

Nice To Haves

Additional education or training in retail management.

Responsibilities

Supervise and motivate sales associates, providing guidance and support.
Schedule and assign tasks to team members to support efficient store operations.
Conduct performance evaluations and provide constructive feedback.
Assist with training new sales associates and foster a positive work environment.
Greet and assist customers in a friendly, professional manner.
Provide product knowledge and recommendations for personalized shopping experiences.
Resolve customer complaints or concerns promptly and escalate them when necessary.
Maintain a clean, organized sales floor and ensure merchandise is properly displayed.
Engage customers and promote products to drive sales.
Meet or exceed individual and team sales targets.
Monitor sales trends and identify opportunities for improvement.
Collaborate with the store manager on strategies to increase sales and customer satisfaction.
Assist with receiving, organizing, and replenishing merchandise.
Conduct regular inventory counts and assist with stock management.
Ensure products are accurately priced and labeled.