Store Sales Associate Lead

Daiso•Dublin, CA

14h

About The Position

As a Store Sales Associate Lead, you will help ensure the smooth operation of the retail store. You will lead a team of sales associates, provide exceptional customer service, and drive sales to achieve store targets. The role includes supervising and supporting team members, maintaining an organized sales floor, promoting products, assisting with inventory management, and collaborating with the store manager on sales and customer-satisfaction strategies.

Requirements

High school diploma or equivalent.
Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
Strong leadership skills and the ability to manage a team effectively.
Excellent communication and interpersonal skills.
Customer-focused mindset and passion for delivering exceptional service.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Basic computer skills and familiarity with point-of-sale systems.

Nice To Haves

Additional education or training in retail management.

Responsibilities

Supervise and motivate sales associates, providing guidance and support.
Schedule and assign tasks to team members to support efficient store operations.
Conduct performance evaluations and provide constructive feedback.
Assist with training new sales associates and foster a positive work environment.
Greet and assist customers in a friendly and professional manner.
Provide product knowledge and recommendations for a personalized shopping experience.
Resolve customer complaints or concerns promptly and escalate them when necessary.
Maintain a clean and organized sales floor and ensure merchandise is properly displayed.
Engage customers and promote products to drive sales.
Meet or exceed individual and team sales targets.
Monitor sales trends and identify opportunities for improvement.
Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.
Assist with receiving, organizing, and replenishing merchandise.
Conduct regular inventory counts and assist with stock management.
Ensure products have accurate pricing and labels.