Store Sales Associate Lead

Daiso • Oswego, IL

4d

About The Position

As a Store Sales Associate Lead, you will help ensure the smooth operation of a retail store by leading sales associates, providing exceptional customer service, and driving sales to achieve store targets. The role includes supporting team development and store operations, maintaining an organized sales floor, contributing to inventory management, and working with the store manager on strategies to improve sales and customer satisfaction.

Requirements

• High school diploma or equivalent.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset and passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Nice To Haves

• Additional education or training in retail management.

Responsibilities

• Supervise and motivate a team of sales associates, providing guidance and support.
• Schedule and assign tasks to team members to ensure efficient store operations.
• Conduct regular performance evaluations and provide constructive feedback.
• Assist in training new sales associates and fostering a positive work environment.
• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and recommendations to create a personalized shopping experience.
• Resolve customer complaints or concerns promptly and escalate them when necessary.
• Maintain a clean and organized sales floor and ensure merchandise is properly displayed.
• Actively engage with customers and promote products to drive sales.
• Meet or exceed individual and team sales targets.
• Monitor sales trends and identify opportunities for improvement.
• Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.
• Assist in receiving, organizing, and replenishing merchandise.
• Conduct regular inventory counts and assist in stock management.
• Ensure products are accurately priced and labeled.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED