Store Sales Associate Lead

Daiso • Alameda, CA

1d

About The Position

The Store Sales Associate Lead helps ensure the smooth operation of a retail store by leading sales associates, providing exceptional customer service, and driving sales to achieve store targets. The role includes supervising and supporting team members, assigning tasks, assisting with training and performance feedback, and maintaining an organized sales floor. The associate lead also supports sales strategy and inventory activities, including receiving and replenishing merchandise, stock management, inventory counts, and accurate pricing and labeling.

Requirements

• High school diploma or equivalent.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset and a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Nice To Haves

• Additional education or training in retail management.

Responsibilities

• Supervise, motivate, guide, and support a team of sales associates.
• Schedule and assign tasks to team members to support efficient store operations.
• Conduct performance evaluations and provide constructive feedback.
• Assist in training new sales associates and fostering a positive work environment.
• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and recommendations for a personalized shopping experience.
• Resolve customer complaints or concerns promptly and escalate them when necessary.
• Maintain a clean and organized sales floor and ensure merchandise is properly displayed.
• Engage with customers and promote products to drive sales.
• Meet or exceed individual and team sales targets.
• Monitor sales trends and identify opportunities for improvement.
• Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.
• Assist in receiving, organizing, and replenishing merchandise.
• Conduct regular inventory counts and assist with stock management.
• Ensure products are accurately priced and labeled.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED